White Papers

Windows Driver Updates with OpenManage Enterprise 3.4 | 434
1 Windows OS Driver updates with OME 3.4
Windows OS Driver update feature in OpenManage Enterprise 3.4 enables users to obtain inventory and
update Windows OS drivers of servers discovered via the host OS credentials. To use this feature, OME
virtual machine deployed in the data center should be version 3.4 or later.
The following topics are discussed in this paper:
• How does Windows OS Driver Update work?
• Navigating Windows OS driver inventory workflow
• Navigating Windows OS driver update workflow
• Troubleshooting Issues with Driver Inventory or Update
1.1 How does Windows OS Driver Update work?
OME manages Windows OS driver inventory and updates by using internal utilities such as Dell System
Update (DSU) and Inventory Collector (IC).
The following diagram is a quick illustration of the process involved from OME.
Windows OS driver inventory and update process
Since obtaining OS driver inventory and then updating OS drivers requires OME to install the internal utilities
on the host OS, this feature is not enabled by default. The user must enable the feature to retrieve the OS
driver inventory. Thereafter, OS drivers can be kept updated with the existing firmware update workflows. OS
driver inventory and updates are supported for 64-bit Windows versions 2012 and up.
In the next sections, the user workflow is detailed.