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Windows Driver Updates with OpenManage Enterprise 3.4 | 434
1.3.2 Using individual component updates in the device details page
The user can also use the device details page to update drivers as per baseline recommendations or via an
individual DUP upload.
Driver update using device details page
A driver update job is created and listed in the job list for tracking.
1.4 Troubleshooting issues with driver inventory and update
Issues
Troubleshooting steps
Driver inventory for servers
is not visible.
Verify if the “collect driver inventory” option was checked and if the Windows
server was discovered using administrator credentials.
Verify if the Inventory Collector application (invcol) is installed and available
on the target server. The default install location for this utility is
“C:\ProgramData\Dell”.
Check monitor service logs for any errors.
Compliance report shows
a driver as compliant even
though it is not listed in the
catalog.
No resolution steps expected from the user.
In a follow-up release, components that do not have a reference version in
the catalog will show up with an “Unknown” compliance status.
OS driver update is not
successful
Verify if “Dell EMC System Update” is installed and available on the target
server. The default install location for this utility is “C:\ProgramData\Dell”.
Check task execution service logs for any errors.