Users Guide

Related tasks
View the alert notification service status
Related information
OpenManage Mobile settings
Delete an OpenManage Mobile subscriber
View the alert notification service status
Notification service status
The following table provides information about the Notification Service Status displayed on the Application Settings > Mobile page.
Table 23. Notification service status
Status Icon Status Description
The service is running and operating normally.
NOTE: This service status only reflects successful
communication with the platform notification service. If
the device of the subscriber is not connected to the
Internet or a cellular data service, notifications will not
be delivered until the connection is restored.
The service experienced an error delivering a message which may
be of a temporary nature. If the issue persists, follow
troubleshooting procedures or contact technical support.
The service experienced an error delivering a message. Follow
troubleshooting procedures or contact technical support as
necessary.
View information about OpenManage Mobile subscribers
After an OpenManage Mobile user successfully adds OpenManage Enterprise, the user is added to the Mobile Subscribers table in
OpenManage Enterprise. To view information about the mobile subscribers, in OpenManage Enterprise, click Application Settings >
Mobile.
You can also export the information about mobile subscribers to a .CSV file by using the Export drop-down list.
OpenManage Mobile subscriber information
The following table provides information about the Mobile Subscribers table displayed on the Application Settings > Mobile page.
Table 24. OpenManage Mobile subscriber information
Field Description
ENABLED Select or clear the check box, and then click Enable or Disable
respectively to enable or disable the alert notifications to an
OpenManage Mobile subscriber.
STATUS Displays the status of the subscriber, indicating whether or not
OpenManage Enterprise is able to send alert notifications
successfully to the Alert Forwarding Service.
STATUS MESSAGE Status description of the status message.
USER NAME Name of the OpenManage Mobile user.
DEVICE ID Unique identifier of the mobile device.
DESCRIPTION Description about the mobile device.
Managing OpenManage Enterprise appliance settings 133