Users Guide

Monitoring device alerts

By clicking the OpenManage Enterprise menu, and selecting items under Alerts, you can:

• Monitor alerts by:

○ Acknowledge alerts on page 88

○ Ignore alerts on page 88

○ View archived alerts on page 89 and Download archived alerts on page 89

• Create and manage alert policies. See Alert policies on page 89.

• View alert definitions. See Alert definitions on page 95.

• Hide and display acknowledged alerts. See Customize the alert display on page 139.

• Export all or selected alert data. See Export all or selected data on page 47.

NOTE: Currently, only the SNMPv1 and SNMPv2 alerts are received by OpenManage Enterprise from the following

PowerEdge servers— MX840c and MX5016s.

NOTE: To manage these settings, you must have the OpenManage Enterprise administrator level credentials. See Role-

based OpenManage Enterprise user privileges on page 14.

OpenManage Enterprise provides a built-in report to view the list of devices monitored by OpenManage Enterprise and the alerts

generated for each device. Click OpenManage Enterprise > Monitor > Reports > Alert Counts per Device Report. Click Run. See

Run reports on page 121.

Related concepts

View the alert logs on page 87

Related tasks

Delete alerts on page 88

Topics:

• View the alert logs

• Acknowledge alerts

• Unacknowledge alerts

• Ignore alerts

• Delete alerts

• View archived alerts

• Download archived alerts

• Alert policies

• Alert definitions

View the alert logs

Click OpenManage Enterprise > Alerts > Alert Log. A list of alerts is displayed. The severity of alerts, time when generated, source

device that generated the alert, alert category, and alert message are displayed.

NOTE: By default only the unacknowledged alerts are displayed.

You can customize the list of the alerts using either the Advanced Filters, located on the top left hand side of the alert list, or by

changing the Alert Display Settings in the Application Settings page. See Customize the alert display on page 139

NOTE:

OpenManage Enterprise version 3.2 and above tracks the Last Updated By data point, however, in the previous

versions this was not tracked. Therefore, be aware that if the Alert log is refined using the User advanced filter field,

the acknowledged alerts from the previous versions will not be displayed.

Monitoring device alerts 87