Users Guide

Delete an OpenManage Mobile subscriber
Deleting an OpenManage Mobile subscriber removes the user from the subscribers list, preventing the user from receiving alert
notifications from OpenManage Enterprise. However, the OpenManage Mobile user can re-subscribe to alert notifications from the
OpenManage Mobile application at a later time.
NOTE: The administrator rights are required for deleting an OpenManage Mobile subscriber.
To delete an OpenManage Mobile subscriber:
1. Click OpenManage Enterprise > Application Settings > Mobile.
2. Select the check box corresponding to the subscriber name and click Delete.
3. When prompted, click Yes.
Related tasks
Enable or disable alert notifications for OpenManage Mobile on page 147
Enable or disable OpenManage Mobile subscribers on page 147
Delete an OpenManage Mobile subscriber on page 148
View the alert notification service status on page 148
Related information
OpenManage Mobile settings on page 146
Delete an OpenManage Mobile subscriber on page 148
View the alert notification service status
OpenManage Enterprise forwards alert notifications to OpenManage Mobile subscribers through their respective device platform alert
notification service. If the OpenManage Mobile subscriber has failed to receive alert notifications, you can check the Notification
Service Status to troubleshoot alert notification delivery.
To view the status of the alert notification service, click Application Settings > Mobile.
Related tasks
View the alert notification service status on page 148
Related information
OpenManage Mobile settings on page 146
Delete an OpenManage Mobile subscriber on page 148
View the alert notification service status on page 148
Notification service status
The following table provides information about the Notification Service Status displayed on the Application Settings > Mobile page.
Table 28. Notification service status
Status Icon Status Description
The service is running and operating normally.
NOTE: This service status only reflects successful
communication with the platform notification service. If
the device of the subscriber is not connected to the
Internet or a cellular data service, notifications will not
be delivered until the connection is restored.
The service experienced an error delivering a message which may
be of a temporary nature. If the issue persists, follow
troubleshooting procedures or contact technical support.
148 Managing OpenManage Enterprise appliance settings