Users Guide

4. Default port number by using UDP=514. Edit if necessary by entering or selecting from the box. See Supported protocols and ports in

OpenManage Enterprise.

5. Click Apply.

6. To reset the settings to default attributes, click Discard.

Execute remote commands and scripts

When you get an SNMP trap, you can run a script on OpenManage Enterprise to set up a policy that opens a ticket on your third party

ticketing system for alert management. You can create and store only four remote commands for running immediately or at a later time.

1. Enter the following in the Remote Command Setting dialog box:

a) Script name which helps you in selecting and running a correct script at a later time.

b) IP address of the OpenManage Enterprise server that runs the command.

c) Credentials to log in to the OpenManage Enterprise server.

d) Command that must be run on the OpenManage Enterprise server to open a ticket. For example, ./RCE.sh $IP $MODEL

$DATE $ASSETTAG $SERVICETAG

2. Click Save.

The command is saved. You can set and run these commands also while setting your alert policies. See Creating alert policies.

NOTE:

• You can run only one executable or script at a time.

• The executable or script can be saved on a server that is not necessarily discovered or managed by OpenManage

Enterprise—not necessarily discovered by OpenManage Enterprise.

• Script can have a maximum of 1024 characters.

• OpenManage Enterprise supports token substitution that may be helpful to the script or ticketing system.

Supported tokens: $IP, $MSG, $HOSTNAME, $SEVERITY, $SERVICETAG, $RESOLUTION, $CATEGORY,

$ASSETTAG, $DATE, $TIME, and $MODEL.

• If an invalid token type is entered, the output appears blank.

• Example command: ./RCE.sh $IP $MODEL $DATE $ASSETTAG $SERVICETAG

Enable alert policies

You can enable an alert policy, only if disabled. Enable an alert policy while creating an alert policy by selecting the Enable Policy check

box in the Name and Description section. See Create alert policies.

To enable an alert policy, select the check box corresponding to the alert policy and click Enable. The alert policy is enabled and the tick

mark indicating that the alert policy is enabled (the ENABLED column) is displayed.

NOTE:

You can enable multiple alert policies at a time by selecting the respective check boxes. To select or clear all the

check boxes, select the check box in the header row next to ENABLED.

NOTE: The Enable button of an alert policy that is already enabled appears grayed-out.

Related information

Alert policies

Edit alert policies

1. Select the check box corresponding to the alert policy and click Edit.

2. In the Create Alert Policy dialog box, edit the properties of the alert policy.

For navigating through different sections in the dialog box, see Create alert policies.

Related information

Alert policies

Monitoring device alerts