Users Guide

NOTE: Not automatically connected to Dell.com. You must set up a local share and manually download the update
package. An audit log is created after every manual attempt to find an update.
NOTE: Select Automatic to display information about an available updated version. Updates are automatically
checked after every week. This frequency cannot be changed.
• Click Update Now and perform an update.
• Log in after the update and confirm that the product works as expected. Check the audit log for any warnings or errors related to the
update. If any errors, export the audit log and save for tech support.
NOTE: When you update OpenManage Enterprise-Tech Release with more than 5500 discovered devices to
OpenManage Enterprise version 3.0, the update task completes in two to three hours. During this time, the services
might become unresponsive. It is then recommended to gracefully reboot the appliance. After the reboot, normal
functionality of the appliance is restored.
NOTE: Before updating to OpenManage Enterprise version 3.0, it is recommended that OpenManage Enterprise-Tech
Release is configured with minimum of 16 GB memory. For more information, see Minimum recommended hardware.
NOTE: After the OpenManage Enterprise version is successfully updated, the status of the associated job on the Job
Details page is displayed as Stopped. However, it implies that the actual job status is Completed.
NOTE: Currently, an audit log is not created after the OpenManage Enterprise version update process is successful or
unsuccessful.
Table 15. The role-based access privileges for updating the OpenManage Enterprise version
User with this role... Can...
Administrator View the current OpenManage Enterprise version and update the
version
Device Manger and Viewer Only view the current OpenManage Enterprise version
NOTE: If an updated version of OpenManage Enterprise is available, a message is displayed on the Dashboard. Users
with all privileges (Administrator, Device Manager, and Viewer) can view the message, but only an administrator can
choose to reminder later or dismiss the message.
Checking for OpenManage Enterprise VM updates
See Check and update the OpenManage Enterprise version.
Managing OpenManage Enterprise appliance settings
105