Technical white paper Upgrade the Dell EMC OpenManage Enterprise version Abstract This technical white paper provides step-by-step procedure to upgrade the OpenManage Enterprise appliance version using the online and offline repositories.
Revisions Date Description August 2019 Initial release Acknowledgements This paper was produced by the following members of the Dell EMC Enterprise Server Solutions team: Author: Anil Kumar VKR Support: Sheshadri PR Rao and Raghu (InfoDev) Other: N/A The information in this publication is provided “as is.” Dell Inc.
Contents Revisions.............................................................................................................................................................................2 Acknowledgements .............................................................................................................................................................2 Contents ......................................................................................................................................
1 Executive Summary Keeping your business-critical operations and IT infrastructure up-to-date is key to providing seamless services. Updating your appliance to the latest available version enables you in this aspect. This technical white paper provides step-by-step procedure on the different online and offline methods of upgrading OpenManage Enterprise.
2 Check for the availability of OpenManage Enterprise upgrades • • When your OpenManage Enterprise is due for an upgrade, a notification band is displayed on the home page at the time of login. On the Console and Extensions page (Application Settings > Console and Extensions), an active Update Available button in the OpenManage Enterprise-section is displayed, if an update is available.
3 Checklist—before initiating an upgrade to OpenManage Enterprise To ensure a smooth upgrade to the new version of the appliance, ensure that the following are available: • • • • • Take a backup or a VM snapshot of the console, in case something unexpected occurs. When upgrading from version 3.0 or version 3.1 by using the Online method, ensure that the proxy settings are disabled. Allocate at least an hour for the upgrade process.
4 Options available to upgrade OpenManage Enterprise There are different methods in which you can choose to upgrade your appliance on the Console and Extensions page (Application Settings > Console and Extensions > Update Settings).
5 Upgrade OpenManage Enterprise using the Automatic Offline option To update the appliance automatically by using an Offline shared folder, you must select the following options in the update settings dialog box (Application Settings > Console and Extensions > Update Settings). Figure 4—Automatic-Offline selection in Update Settings 5.1 Download the Update packages to a shared Network File Share (NFS) 1.
5.2 Permissible folder structure to upgrade OpenManage Enterprise offline on Windows and Linux • • • Ensure that the downloaded files are stored in a folder structure as shown below. Two subfolders named “full” and “minimal” must be created inside the 3.2.1 folder as shown here. The downloaded files must be placed in the subfolder named “Full” or “minimal” based on the version you are currently upgrading from. If you have versions earlier than 3.2, copy the file to the “Full” subfolder.
5.3 Create NFS share to perform offline upgrade of Dell EMC OpenManage Enterprise on Windows 1. Download the omenterprise_3.2.1.tar.gz files from https://downloads.dell.com/openmanage_enterprise/. 2. Create the same NFS folder structure as described in Permissible folder structure to update OpenManage Enterprise offline on Windows and Linux. 3. Set the authentication options. Figure 5—Set the server authentication properties 4. Set the NFS permissions. 5.
5.4 Create NFS share to perform offline upgrade of Dell EMC OpenManage Enterprise on Linux 1. Before you start installing NFS package, ensure that the NFS package is not already installed on the server. Run the following command at the Command Line Interface (CLI): # rpm –qa nfs If there is no output, you can proceed to step 2. Else, skip step 2 and move to step 3. 2. To install NFS packages on an NFS server, run the following command: # yum install nfs-utils libnfsidmap –y 3. After you install NFS: a.
5.5 Configure MIME types of HTTP and HTTPS for upgrading OpenManage Enterprise 1. Start the IIS application. 2. Edit the MIME (Multipurpose Internet Mail Extensions) type from .xml to application/octet-stream in a Web server. 3. On the web server, add a new MIME type .xml.asc on the IIS by doing the following: ▪ Start the CLI. ▪ Enter cd \Windows\System32\inetsrv. ▪ Enter appcmd set config /section:staticContent /+[fileExtension='.xml.asc',mimeType='application/octet-stream'].
6 Upgrade OpenManage Enterprise using the AutomaticOnline option When set in the Automatic-Online mode, OpenManage Enterprise automatically checks for the available upgrades at https://downloads.dell.com/openmanage_enterprise on every Monday. Alternatively, you can click the Check Now button or update the settings by clicking Application Settings Console and Extensions page to manually check for updates by selecting the Manual and Online options in Update Settings.
3. Click OK. To get a notification after the upgrade is completed, select the Notify me when update is complete check box. Note—If not configured, configure the SMTP server by doing the following: 1. Expand Email Configuration. 2. Enter the SMTP server network address that sends email messages. 3. To authenticate the SMTP server, select the Enable Authentication check box, and then enter the username and password. 4. By default, the SMTP port number to be accessed is 25. Edit if necessary. 5.
The available update packages are downloaded from the Dell EMC online repository at downloads.Dell.com. The download time may vary based on the internet speed. After downloading is complete, OpenManage Enterprise starts updating and this process may take several minutes to complete.
After the upgrade process is completed, the system is automatically restarted. After the system is restarted, the services are also automatically started.
After the services are restarted, OpenManage Enterprise starts and the login page is displayed. Note—Before you log in to the upgraded appliance, ensure to clear the browser cache to avoid failing of the new jobs/tasks on the upgraded appliance. If OpenManage Enterprise had been configured to use AD or LDAP prior to upgrade, for best results, ensure that the groups are re-imported into the appliance after upgrade.
7 Conclusion OpenManage Enterprise is the next-generation application to monitor and manage your business-critical IT infrastructure in a seamless manner. To effectively use your datacenter, you must keep the OpenManage Enterprise appliance upgraded. Options are available to plan your bandwidth by either automatically or manually updating the console version. More information about field definitions and procedures can be viewed by clicking the ? symbol in the upperright corner of the GUI element you are.
A Technical support and resources • • To access the User’s Guide, Release Notes, Support Matrix, and white papers of the present and previous versions of OpenManage Enterprise, click OpenManage Enterprise documentation. Click Dell.com/support for support on all products.
