Users Guide

Manage the device firmware and drivers

On the OpenManage Enterprise > Configuration > Firmware/Driver Compliance page, you can manage the firmware of all

the 'managed' devices. With OpenManage Enterprise version 3.4, you can also update the drivers of the Windows-based

devices.

NOTE:

● To perform any tasks on OpenManage Enterprise, you must have the necessary user privileges. See Role-based

OpenManage Enterprise user privileges on page 14. To manage these settings, you must have the OpenManage

Enterprise administrator level credentials.

● The device firmware or driver version, if earlier than baseline version, is not automatically updated and the user must

initiate the update.

● It is recommended that the firmware and driver updation is done during the maintenance windows to prevent the

devices or environment going offline during business hours.

● To manage a device's firmware and/or driver, the Onboarding status of the system should be either 'Managed' or

'Managed with Alerts'. See Onboarding devices on page 108

● Currently, the catalog contains drivers for only the 64-bit Windows-based devices.

By using the Firmware/driver feature, you can:

● Use a firmware and driver catalog from Dell.com either directly or after saving it on a network path. See Add a catalog by

using Dell.com on page 53 or Creating a firmware catalog by using local network.

● Create a firmware and driver baseline by using the available catalogs. These baselines serve as benchmarks to compare the

firmware and driver version on the devices against the version in the catalog. See Creating the firmware baseline.

● Run a compliance report to check if the devices associated with the baseline comply to the baseline firmware and driver

versions. See Checking firmware compliance. The COMPLIANCE column displays:

○ OK

— if the target device's firmware and/or driver version is same as the baseline.

○ Upgrade — if the target device's has one or more versions earlier than the baseline's firmware or driver version. See

Updating the device firmware version

○ Critical — if the device is not in compliance with the baseline, and indicates that it is a critical upgrade and the

device's firmware and driver/s must be upgraded to ensure proper functionality.

○ Warning

— if the device firmware and/or driver are not in compliance with the baseline, and the device firmware

can be upgraded to enhance the functionality.

○ Downgrade — if the device firmware and/or driver is later than the baseline version.

○ Export the compliance report for statistical and analytical purposes.

○ Update device firmware and/or driver version by using the baseline. See Update the device firmware and drivers by using

baselines on page 44

You can update firmware version of a device also on the:

● All Devices page. See Updating the device firmware version.

● Device Details page. In the Devices List, click the device name or IP address to view device configuration data, and then edit.

See Viewing and configuring devices on page 48.

NOTE:

Updating a device using the Individual Package workflow only supports executable (EXE) based Dell Update

Packages. When updating an FX2 CMC, the executable DUP must be installed via one of the sleds in the chassis.

The summary of all the baselines is displayed in the working pane, and the compliance of a selected baseline is displayed in

the right pane by using a Donut chart. A Donut chart and list of items in the baseline changes based on the baseline you

select from the Baseline list. See Donut chart.

Topics:

52 Manage the device firmware and drivers