Users Guide

View the alert notification service status
OpenManage Enterprise forwards alert notifications to OpenManage Mobile subscribers through their respective device
platform alert notification service. If the OpenManage Mobile subscriber has failed to receive alert notifications, you can check
the Notification Service Status to troubleshoot alert notification delivery.
To view the status of the alert notification service, click Application Settings > Mobile.
Related tasks
View the alert notification service status on page 152
Related information
OpenManage Mobile settings on page 150
Delete an OpenManage Mobile subscriber on page 151
View the alert notification service status on page 152
Notification service status
The following table provides information about the Notification Service Status displayed on the Application Settings >
Mobile page.
Table 28. Notification service status
Status Icon Status Description
The service is running and operating normally.
NOTE: This service status only reflects successful
communication with the platform notification service. If
the device of the subscriber is not connected to the
Internet or a cellular data service, notifications will not be
delivered until the connection is restored.
The service experienced an error delivering a message which
may be of a temporary nature. If the issue persists, follow
troubleshooting procedures or contact technical support.
The service experienced an error delivering a message. Follow
troubleshooting procedures or contact technical support as
necessary.
View information about OpenManage Mobile subscribers
After an OpenManage Mobile user successfully adds OpenManage Enterprise, the user is added to the Mobile Subscribers
table in OpenManage Enterprise. To view information about the mobile subscribers, in OpenManage Enterprise, click
Application Settings > Mobile.
You can also export the information about mobile subscribers to a .CSV file by using the Export drop-down list.
OpenManage Mobile subscriber information
The following table provides information about the Mobile Subscribers table displayed on the Application Settings > Mobile
page.
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Managing OpenManage Enterprise appliance settings