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Acknowledgements

3 Creating firmware baselines and catalogs by using Dell EMC OpenManage Enterprise

Contents

Revisions............................................................................................................................................................................. 2

Acknowledgements ............................................................................................................................................................. 2

Acronyms ............................................................................................................................................................................ 5

Executive summary ............................................................................................................................................................. 6

1 Role-based user privileges in Dell EMC OpenManage Enterprise .............................................................................. 7

2 Dell EMC OpenManage Enterprise Firmware Update Support Matrix ......................................................................... 8

3 Manage firmware catalogs in Dell EMC OpenManage Enterprise ............................................................................... 9

Create online firmware catalog by using Dell EMC OpenManage Enterprise ................................................. 10

Create a custom catalog by using Dell EMC OpenManage Enterprise ........................................................... 11

4 Create firmware baselines by using Dell EMC OpenManage Enterprise .................................................................. 13

Create a firmware baseline for devices by using Dell EMC OpenManage Enterprise ..................................... 14

Create a firmware baseline for device groups by using Dell EMC OpenManage Enterprise .......................... 15

Edit a firmware baseline in Dell EMC OpenManage Enterprise ....................................................................... 17

Delete a firmware baseline in Dell EMC OpenManage Enterprise .................................................................. 18

5 View firmware baseline compliance report in Dell EMC OpenManage Enterprise .................................................... 19

Update the device firmware version by using the firmware baseline compliance report in Dell EMC

OpenManage Enterprise ............................................................................................................................................ 21

6 Update firmware by using DUP in Dell EMC OpenManage Enterprise ..................................................................... 22

7 Troubleshooting issues in Dell EMC OpenManage Enterprise when performing firmware update on target devices23

Unable to update firmware on target device by using Dell EMC OpenManage Enterprise because of internet

connection issues ....................................................................................................................................................... 23

7.1.1 Issue ................................................................................................................................................................. 23

7.1.2 Resolution ......................................................................................................................................................... 23

Unable to update firmware on target device by using Dell EMC OpenManage Enterprise because target

device is unreachable ................................................................................................................................................. 24

7.2.1 Issue ................................................................................................................................................................. 24

7.2.2 Resolution ......................................................................................................................................................... 25

Unable to update firmware on target device by using Dell EMC OpenManage Enterprise because Lifecycle

Controller is in use ...................................................................................................................................................... 25

7.3.1 Issue ................................................................................................................................................................. 25

7.3.2 Resolution ......................................................................................................................................................... 26

Unable to update firmware on target device by using Dell EMC OpenManage Enterprise because either an

incorrect file is used or file signature is incorrect ....................................................................................................... 26

7.4.1 Issue ................................................................................................................................................................. 26

7.4.2 Resolution ......................................................................................................................................................... 27

Dell EMC OpenManage Enterprise is unable to create a firmware catalog ..................................................... 27