Users Guide

Manage the device firmware and drivers
On the OpenManage Enterprise > Configuration > Firmware/Driver Compliance page, you can manage the firmware of all
the 'managed' devices. You can also update the drivers of the 64-bit Windows-based devices.
NOTE:
● To perform any tasks on OpenManage Enterprise you must have the necessary user privileges. See Role and scope
based access control in OpenManage Enterprise on page 15.
● The device firmware or driver version, if earlier than baseline version, is not automatically updated and the user must
initiate the update.
● It is recommended that the firmware and driver updation is done during the maintenance windows to prevent the
devices or environment going offline during business hours.
● To manage a device's firmware and/or driver, the Onboarding status of the system should be either 'Managed' or
'Managed with Alerts'. See Onboarding devices on page 43
● Currently, the catalog contains drivers for only the 64-bit Windows-based devices.
By using the Firmware/driver feature, you can:
● Use a firmware and driver catalog from Dell.com either directly or after saving it on a network path. See Add a catalog by
using Dell.com on page 73 or Creating a firmware catalog by using local network.
● Create a firmware and driver baseline by using the available catalogs. These baselines serve as benchmarks to compare the
firmware and driver version on the devices against the version in the catalog. See Creating the firmware baseline.
● Run a compliance report to check if the devices associated with the baseline comply to the baseline firmware and driver
versions. See Checking firmware compliance. The COMPLIANCE column displays:
○ OK — if the target device's firmware and/or driver version is same as the baseline.
○ Upgrade — if the target device's has one or more versions earlier than the baseline's firmware or driver version. See
Updating the device firmware version
○ Critical — if the device is not in compliance with the baseline, and indicates that it is a critical upgrade and the
device's firmware and driver/s must be upgraded to ensure proper functionality.
○ Warning
— if the device firmware and/or driver are not in compliance with the baseline, and the device firmware
can be upgraded to enhance the functionality.
○ Downgrade — if the device firmware and/or driver is later than the baseline version.
○ Export the compliance report for statistical and analytical purposes.
○ Update device firmware and/or driver version by using the baseline. See Update the device firmware and drivers by using
baselines on page 61 .
NOTE:
● When a firmware/driver baseline with many devices is checked for compliance, the warning alerts CDEV9000 on the
Alerts page is logged for only one random non-compliant device from that baseline.
● The firmware or driver compliance status of network switches, modular IOAs, and Dell storage devices is displayed as
Unknown as these are not updatable using the Dell catalog. It is recommended to perform individual firmware or driver
updates for these devices using their respective individual Update package. To perform individual firmware or driver
updates, select a device on the All Devices page, and click View Details > Firmware/Drivers and select the individual
package option. For more information about the list of unsupported devices, refer Firmware/driver compliance baseline
reports— devices with 'Unknown' compliance status on page 176 .
You can update firmware version of a device also on the:
● All Devices page. See Updating the device firmware version.
● Device Details page. In the Devices List, click the device name or IP address to view device configuration data, and then edit.
See View and configure individual devices on page 64.
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