Users Guide

Table Of Contents
OpenManage Mobile subscribers may be automatically disabled by OpenManage Enterprise if their mobile service
provider push notification service indicates that the device is permanently unreachable.
Even if an OpenManage Mobile subscriber is enabled in the Mobile Subscribers list, they can disable receiving alert
notifications in their OpenManage Mobile application settings.
To enable or disable alert notifications to the OpenManage Mobile subscribers:
1. Click OpenManage Enterprise > Application Settings > Mobile.
2. To enable, select the corresponding check box and click Enable. To disable, select the check box and click Disable.
You can select more than one subscriber at a time.
Related tasks
OpenManage Mobile settings on page 167
Related information
OpenManage Mobile settings on page 167
Delete an OpenManage Mobile subscriber on page 168
Delete an OpenManage Mobile subscriber
Deleting an OpenManage Mobile subscriber removes the user from the subscribers list, preventing the user from receiving alert
notifications from OpenManage Enterprise. However, the OpenManage Mobile user can re-subscribe to alert notifications from
the OpenManage Mobile application at a later time.
NOTE: The administrator rights are required for deleting an OpenManage Mobile subscriber.
To delete an OpenManage Mobile subscriber:
1. Click OpenManage Enterprise > Application Settings > Mobile.
2. Select the check box corresponding to the subscriber name and click Delete.
3. When prompted, click Yes.
Related tasks
Enable or disable alert notifications for OpenManage Mobile on page 167
Enable or disable OpenManage Mobile subscribers on page 167
Delete an OpenManage Mobile subscriber on page 168
View the alert notification service status on page 168
Related information
OpenManage Mobile settings on page 167
Delete an OpenManage Mobile subscriber on page 168
View the alert notification service status
OpenManage Enterprise forwards alert notifications to OpenManage Mobile subscribers through their respective device
platform alert notification service. If the OpenManage Mobile subscriber has failed to receive alert notifications, you can check
the Notification Service Status to troubleshoot alert notification delivery.
To view the status of the alert notification service, click Application Settings > Mobile.
Related tasks
View the alert notification service status on page 168
Related information
OpenManage Mobile settings on page 167
Delete an OpenManage Mobile subscriber on page 168
168
Managing OpenManage Enterprise appliance settings