Users Guide

Table Of Contents
Table 1. Other information you may need (continued)
Document Description Availability
Dell EMC SupportAssist
Enterprise User's Guide
Provides information about installing,
configuring, using, and troubleshooting
SupportAssist Enterprise.
Dell.com/ServiceabilityTools
Contacting Dell EMC
NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing
slip, bill, or Dell EMC product catalog.
Dell EMC provides several online and telephone-based support and service options. Availability varies by country and product,
and some services may not be available in your area. To contact Dell EMC for sales, technical support, or customer service
issues:
1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.
OpenManage Enterprise Advanced license
NOTE:
Installing and using OpenManage Enterprise does not require the OpenManage Enterprise Advanced license. Only
the server configuration management featuredeploying device configurations and verifying configuration compliance on
servers, requires that the OpenManage Enterprise Advanced license is installed on target servers. This license is not
required for creating deployment templates from a server.
The OpenManage Enterprise Advanced license is a perpetual license that is valid for the life of a server, and can be bound to
the Service Tag of only one server at a time. OpenManage Enterprise provides a built-in report to view the list of devices and
their licenses. Select OpenManage Enterprise > Monitor > Reports > License Report, and then click Run. See Run reports
on page 133.
NOTE:
Enabling the server configuration management feature in OpenManage Enterprise does not require any separate
license. If the OpenManage Enterprise Advanced license is installed on a target server, you can use the server configuration
management feature on that server.
OpenManage Enterprise Advanced licenseSupported servers
You can deploy the OpenManage Enterprise Advanced license on the following PowerEdge servers:
YX3X servers having the iDRAC8 2.50.50.50 or later firmware versions. The YX3X firmware versions are backward
compatible and are installable on YX2X hardware. See Generic naming convention for Dell EMC PowerEdge servers on
page 177.
YX4X servers having the iDRAC9 3.10.10.10 or later firmware versions. See Generic naming convention for Dell EMC
PowerEdge servers on page 177
Purchase OpenManage Enterprise Advanced license
You can purchase the OpenManage Enterprise Advanced license when you purchase a server or by contacting your sales
representative. You can download the purchased license from the Software License Management Portal at Dell.com/support/
retail/lkm.
12
About Dell EMC OpenManage Enterprise