Users Guide

Monitor and Manage device alerts
By selecting OpenManage Enterprise > Alerts, you can view and manage alerts generated by the devices in the management
system environment. The Alerts page has the following tabs displayed:
● Alert log: You can view and manage all alerts generated on the target devices.
● Alert Policies: You can create alert policies to send alerts generated on target devices to destinations such as email, mobile,
syslog server and so on.
● Alert Definitions: You can view alerts that are generated for errors or informational purposes.
NOTE:
● To manage and monitor device alerts on OpenManage Enterprise, you must have necessary role-based user privileges
and scope-based operational access to the devices. See Role and scope based access control in OpenManage Enterprise
on page 15.
● Alert policies and alert logs are governed by the scope based access that you have in OpenManage Enterprise. For
example, an administrator can view and manage all the alert policies, however, device managers can only view and
manage the default alert policies and the policies that they create and own. Also, the device managers can only view the
alerts for the devices that are in their scope.
● Currently, only the SNMPv1 and SNMPv2 alerts are received by OpenManage Enterprise from the following PowerEdge
servers— MX840c and MX5016s.
● OpenManage Enterprise provides a built-in report to view the list of devices monitored by OpenManage Enterprise
and the alerts generated for each device. Click OpenManage Enterprise > Monitor > Reports > Alert Counts per
Device Report. Click Run. See Run reports on page 133
Related concepts
View alert logs on page 111
Topics:
• View alert logs
• Alert policies
• Alert definitions
View alert logs
The Alerts Log page displays the list of alert logs for events occurring in the devices. From OpenManage Enterprise, click
Alerts > Alert Log. The Alerts Log page is displayed.
By default, only the unacknowledged alerts are displayed. You can customize the list of the alerts using either the Advanced
Filters, located on the top left hand side of the alert list, or by changing the Alert Display Settings in the Application
Settings page. See Customize the alert display on page 158. You can view the alerts details as follows:
● Acknowledge: If the alert has been acknowledged a tick mark appears under ACKNOWLEDGE. Click between the square
bracket under ACKNOWLEDGE to acknowledge or unacknowledge an alert.
● Time: The time at which the alert was generated.
● Source name: Operating system host name of the device that generated the alert. Click on the source name to view and
configure the properties of the device.
NOTE:
Alerts cannot be filtered based on the IP address (source name) if the alert is generated from an undiscovered
device or in case of an internal alert.
● Category: The category indicates the type of alert. For example, system health and audit.
● Message ID: The ID of the generated alert.
● Message: The generated alert.
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