Users Guide

Update the device firmware and drivers by using baselines
You can update the firmware and/or driver version of device(s) on the All Devices page or from the Firmware/Driver
Compliance page (see Update firmware and/or drivers using the baseline compliance report on page 78). Updating using
the All Devices page is recommended when updating firmware and/driver of a single device.
NOTE:
● To perform any tasks on OpenManage Enterprise, you must have necessary role-based user privileges and scope-based
operational access to the devices. See Role and scope based access control in OpenManage Enterprise on page 15.
● Driver updates are applicable only for devices associated with 64-bit Windows versions.
● Driver updates on the devices cannot be rolled back.
● If the firmware update is done using the 'Stage for next server reboot' option, then the inventory and baseline check
must be executed manually after the package is installed in the remote device.
● If the device is not associated with any baseline, the Baseline drop-down menu is not populated. To associate a device
to a baseline, see Creating the firmware baseline.
● If you select multiple devices, only the devices that are associated with the selected baseline are listed in the table.
1. From the All Devices page Devices list, select the device(s) and click More Actions > Update.
NOTE: When you select device(s), ensure that they are associated with one or more firmware baselines. Else, the
devices are not displayed in the compliance report, and therefore cannot be updated.
2. In the Device Update dialog box:
a. In the Select Update Source section select one of the following:
● From the Baseline drop-down menu, select the baseline. A list of devices that are associated with the selected
baseline is displayed. The compliance level of each device is displayed in the 'compliance' column. Based on the
compliance level, you can update the firmware and/or driver version. For information about the field description on
this page, see Viewing device firmware compliance report.
i. Select the check boxes corresponding to the devices that must be updated.
ii. Click Next.
● You can update the firmware and/or drivers by using Individual Update package also. Click Individual Package, and
then complete the on-screen instructions. Click Next.
b. In the Schedule section:
● Under Schedule Update, click Additional Information to view the important information and select one of the
following:
a. Update Now: To apply the firmware/driver updates immediately.
b. Schedule Later: To specify a date and a time when the firmware and/or driver version must be updated. This mode
is recommended if you do not want to disturb your current tasks.
● Under Server Options select one of the following reboot options :
a. To reboot the server immediately after the firmware/driver update, choose Reboot server immediately and from
the dropdown menu select one of the following options:
i. Graceful Reboot without Forced Shutdown
ii. Graceful Reboot with Forced Shutdown
iii. PowerCycle for a hard reset of the device.
b. Select Stage for next server reboot to trigger the firmware/driver update when the next server reboot happens. If
this option is selected, then the inventory and baseline check must be executed manually after the package is installed
in the remote device.
3. Click Finish.
A firmware/driver update job is created and listed in the Jobs list. See Using jobs for device control on page 122.
Refresh the device health of a device group
By default, the health of all the devices and device groups is refreshed automatically by the appliance on an hourly basis,
however, you can also refresh the health of device(s) and/or device group(s) at any moment. The following steps describe how
to refresh health and online status on the selected device group on the All Devices page.
1. In the left pane, select the group to which the device belongs to.
Devices associated to the group are listed.
Manage devices and device groups
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