Users Guide

Table Of Contents
View the alert notification service status on page 168
Notification service status
The following table provides information about the Notification Service Status displayed on the Application Settings >
Mobile page.
Table 29. Notification service status
Status Icon Status Description
The service is running and operating normally.
NOTE: This service status only reflects successful
communication with the platform notification service. If
the device of the subscriber is not connected to the
Internet or a cellular data service, notifications will not be
delivered until the connection is restored.
The service experienced an error delivering a message which
may be of a temporary nature. If the issue persists, follow
troubleshooting procedures or contact technical support.
The service experienced an error delivering a message. Follow
troubleshooting procedures or contact technical support as
necessary.
View information about OpenManage Mobile subscribers
After an OpenManage Mobile user successfully adds OpenManage Enterprise, the user is added to the Mobile Subscribers
table in OpenManage Enterprise. To view information about the mobile subscribers, in OpenManage Enterprise, click
Application Settings > Mobile.
You can also export the information about mobile subscribers to a .CSV file by using the Export drop-down list.
OpenManage Mobile subscriber information
The following table provides information about the Mobile Subscribers table displayed on the Application Settings > Mobile
page.
Table 30. OpenManage Mobile subscriber information
Field Description
ENABLED Select or clear the check box, and then click Enable
or Disable respectively to enable or disable the alert
notifications to an OpenManage Mobile subscriber.
STATUS Displays the status of the subscriber, indicating whether or
not OpenManage Enterprise is able to send alert notifications
successfully to the Alert Forwarding Service.
STATUS MESSAGE Status description of the status message.
USER NAME Name of the OpenManage Mobile user.
DEVICE ID Unique identifier of the mobile device.
DESCRIPTION Description about the mobile device.
FILTER Filters are policies that the subscriber has configured for alert
notifications.
LAST ERROR The date and time the last error occurred when sending an
alert notification to the OpenManage Mobile user.
Managing OpenManage Enterprise appliance settings 169