Users Guide

Update the appliance from a network share
● Ensure that you have read the prerequisites and recommendations as mentioned in the Upgrade Recommendations and
Prerequisites on page 161.
● Make sure the update settings is configured for update from a network share. See Configure the appliance to update from a
network share.
1. Based on the update settings, the appliance checks for the availability of an update and if a new version is available, a
banner with the new upgrade version information is displayed. On the banner, the administrator can choose to dismiss the
notification, and be reminded later, or can click View Now to know details such as the version and size of the update
available on the Application Settings > Console and Plugins page. The OpenManage Enterprise section of the Console
and Plugins page displays all the new features and enhancements of the available update.
2. Click Update and then click Download Console to download the package from the specified source.
NOTE:
● Clicking Update initiates an Upgrade Bundle Download job. This job finishes by itself after all the update files are
downloaded and cannot be terminated.
● If the upgrade download has a problem connecting through proxy, uncheck the proxy settings and then download.
3. If Automatically start the console update when downloads are complete check box is selected in the Update settings,
the upgrade will start automatically after the update package is downloaded. Otherwise, click Update Console to perform
the update.
Log in after the update and confirm that the product works as expected. Check the audit log for any warnings or errors that are
related to the update. If any errors, export the audit log and save for tech support.
After the appliance is updated:
● Clear the browser cache. Not clearing the browser cache, may cause failing of new tasks post update.
● If upgrading from OpenManage Enterprise version 3.1, it is recommended that you re-configure or import the Active
Directory groups for enhanced performance.
● You can log in immediately after the appliance is updated and don't have to wait till the entire inventory is discovered. Post
update, the discovery task will run in the background and you can see the progress occasionally.
Install a plugin
You can install the CloudIQ, Power Manager, OpenManage Enterprise Services (formerly SupportAssist-Enterprise), and Update
Manager plugins based on your requirements to enhance the functionality of OpenManage Enterprise.
● To install OpenManage Enterprise plugins from Dell.com, ensure that the OpenManage Enterprise appliance can access
downloads.dell.com.
● To install OpenManage Enterprise plugins from a local network share, you must manually download the package to your
network share and update the location on the Update Settings page in OpenManage Enterprise.
For more information about Update Settings configuration, see Check and update the version of the OpenManage Enterprise
and the available plugins on page 160.
NOTE: Installing a plugin on OpenManage Enterprise restarts the appliance services.
To install a plugin, perform the following steps:
1. In OpenManage Enterprise, click Application Settings > Console and plugins
The Console and Plugins page is displayed.
2. In the Plugins section, click Install for the plugin you want to install.
The Install Plugin wizard is displayed.
3. From the Available Version(s) list, select the version that you want to install.
4. Review and ensure that you meet the list of prerequisites that are mentioned under the Prerequisite section, and then click
Download Plugin.
NOTE: The lists of prerequisites change as you select the version of plugin that you want to install.
The install operation validates the prerequisites to install the plugin. If installation prerequisites are not fulfilled, an
appropriate error message is displayed.
After the plugin is downloaded successfully, the status that appears on the top of the plugin changes from Available to
Downloaded.
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Managing OpenManage Enterprise appliance settings