Users Guide

● For the offline updates (Network Share), the Administrator should create appropriate folder structures depending
on whether a minimal or a full upgrade is needed and then download the applicable files from https://
downloads.dell.com and save on the network share. For more information about updating OpenManage Enterprise
to the latest version and permissible folder structure for updates, see the Upgrade the Dell EMC OpenManage
Enterprise appliance version (https://downloads.dell.com/manuals/all-products/esuprt_software/esuprt_ent_sys_mgmt/
dell-openmanage-enterprise-v321_white-papers10_en-us.pdf) technical white paper on the support site.
● Take a VM snapshot of the console as a backup in case something unexpected occurs. (Allocate more downtime for this, if
necessary).
● If the upgrade fails, the appliance would restart. It is recommended to revert the VM snapshot and upgrade again.
● Adding a second network interface should be done only after the completion of the post-console upgrade tasks. Attempt to
add a second NIC while the post-upgrade task is in progress would be ineffective.
●
You must ensure that the security certificates are signed by a trusted third-party certificate authority when using the
HTTPS method of update.
NOTE:
● OpenManage Enterprise versions earlier than versions 3.4, for example, version 3.3x and version 3.2, must first be
updated to version 3.4 and then to version 3.5 before considering an upgrade to 3.7 through a shared Network File
Share (NFS).
● A direct update from the OpenManage Enterprise—Tech Release version is not supported. TechRelease version should
be first upgraded to OpenManage Enterprise either version 3.0 or 3.1.
● When updating local shares for a manual upgrade of versions without any installed extensions/plugins (such as 3.1 and
3.2), the audit log displays warning entries such as "Unable to retrieve the source file of type Extension Catalog because
the file does not exist" and "The status of downloading the Extension Catalog is Failed". These error messages do not
have any functional impact on the upgrade process and can be ignored.
Upgrading OpenManage Enterprise from a network share is a two-step process. First, Configure the appliance to update from
a network share on page 163 to specify how to get the updates and the update method and then Update the appliance from a
network share on page 164 from the Console and Plugins page.
Configure the appliance to update from a network share
1. Download the applicable files from https://downloads.dell.com and save on a network share preserving the same folder
structure that can be accessed by the console.
For more information about updating OpenManage Enterprise to the latest version and permissible folder structure for
updates, see the Upgrade the Dell EMC OpenManage Enterprise appliance version (https://downloads.dell.com/manuals/all-
products/esuprt_software/esuprt_ent_sys_mgmt/dell-openmanage-enterprise-v321_white-papers10_en-us.pdf) technical
white paper on the support site.
2. Click Application Settings > Console and Extension > Update Settings.
3. In How to check for updates, select one of the following options:
● Automatic: The appliance checks for the availability of the updates automatically every Monday from the source
specified in the Where to check for updates.
● Manual: User has to manually check for the availability of the update from the source specified in the Where to check
for updates by clicking the Refresh list icon in the Updates section on the Console and Plugins page.
4. In Where to check for updates, select Network Share option to specify the location from where the appliance will check
for updates.
a. In Local Path, specify an NFS, HTTP, or HTTPS path that contains the downloaded files. The format of a network share
is: nfs://<IP Address>/<Folder_Name>, http://<IP Address>/<Folder_Name>, or https://<IP
Address>/<Folder_Name>.
b. To verify the connection to the specified network share, click Test Now.
5. Optional: Select the Automatically start the console update when downloads are complete check box to initiate
an installation of the console update immediately after the update package is downloaded. Otherwise, the update can be
initiated manually.
6. Click Apply.
Managing OpenManage Enterprise appliance settings
163