Users Guide

○ The OpenManage Enterprise Advanced license is required for the plugins to be fully functional after installation. For
more in-depth information about the plugins, refer the respective documentation available on the Dell Support site.
○ Installing a plugin on OpenManage Enterprise restarts the appliance services.
● With the already-installed plugins you can do the following:
○ Disable the plugin. See Disable a plugin on page 165
○ Enable the plugin. See Enable plugin on page 165
○ Uninstall the plugin. See Uninstall a plugin on page 165
Upgrade Recommendations and Prerequisites
Administrators must consider the followings before updating to the latest version:
● Take a VM snapshot of the console as a backup in case something unexpected occurs. Allocate more downtime for this if
necessary.
● Allocate at least an hour for the update process. Allocate more time if the update must be downloaded by using a slower
network connection.
● Ensure that no device configuration, deployment, or extension (plug-in) tasks are running or are scheduled to run during the
planned downtime. Any active or scheduled tasks or policies are terminated without further warning during the update.
● Notify other console users of the impending scheduled update.
● If the upgrade fails, the appliance would restart. It is recommended to revert the VM snapshot and upgrade again.
NOTE:
● Only OpenManage Enterprise versions starting 3.5 and later can be directly updated to version 3.7 by the Automatic >
Online method.
● OpenManage Enterprise versions earlier than versions 3.4, for example, version 3.3.x and version 3.2, must first be
updated to version 3.4 and then to version 3.5 before considering an upgrade to 3.7.
● OpenManage Enterprise—Tech Release version should be first upgraded to OpenManage Enterprise either version 3.0
or 3.1.
● When you update OpenManage Enterprise with more than 8000 discovered devices, the update task completes in two
to three hours. During this time, the services might become unresponsive. It is then recommended to gracefully reboot
the appliance. After the reboot, normal functionality of the appliance is restored.
● Adding a second network interface should be done only after the completion of the post-console upgrade tasks. Attempt
to add a second NIC while the post-upgrade task is in progress would be ineffective.
● You can log in immediately after the appliance is updated and do not have to wait until the entire inventory is discovered.
Post update, the discovery task will run in the background and you can see the progress occasionally.
● Clicking Update would initiate an Upgrade Bundle Download job. This job finishes automatically after all the update files
are downloaded and cannot be terminated by the user.
● After the OpenManage Enterprise is upgraded to version 3.7, the migrated Device Manager users have unrestricted
scope and have access to all devices by default. If required, administrators can assign scopes accordingly using the
SBAC feature. For more information about SBAC feature, see Role and scope-based access control in OpenManage
Enterprise on page 15.
Configure and upgrade OpenManage Enterprise using online
method
OpenManage Enterprise can be upgraded online, either automatically or manually, from Dell.com (https://downloads.dell.com/
openmanage_enterprise).
● You must have the administrator privileges to perform the upgrade. For more information about privileges, see Role and
scope-based access control in OpenManage Enterprise on page 15.
● You must ensure that the OpenManage Enterprise appliance can access Dell.com and the expected update.
Upgrading OpenManage Enterprise is a two-step process. First, Configure the appliance for online update on page 162 to
specify how to get the updates and specify the update method, and then Upgrade OpenManage Enterprise using online method
on page 162 from the Console and Plugins page. Configuring the Update Settings is a one-time process. Once the update
Managing OpenManage Enterprise appliance settings
161