Users Guide
NOTE: If you export data in the .csv format, you must have the administrator-level credentials to open the file.
Viewing and configuring devices
NOTE: In the Device list, click the device name or IP address to view device configuration data, and then edit device
configuration as described in this section.
By clicking OpenManage Enterprise > Devices > selecting a device in the device list > View Details, you can:
● View information about the health and power status, device IP, and Service Tag.
● View general information about the device and perform device control and troubleshooting tasks.
● View device information such as RAID, PSU, OS, NIC, memory, processor, and storage enclosure. OpenManage Enterprise
provides a built-in report to get an overview about the NIC, BIOS, Physical Disk and Virtual Disk used on the devices
monitored by OpenManage Enterprise. Click OpenManage Enterprise > Monitor > Reports.
● Update or roll back firmware versions of components in a device that are associated with a firmware baseline. See Manage
the device firmware and drivers on page 52.
NOTE: Updating a device using the Individual Package workflow only supports executable (EXE) based Dell Update
Packages. When updating an FX2 CMC, the executable DUP must be installed via one of the sleds in the chassis.
● Acknowledge, export, delete, or ignore the alerts pertaining to a device. See Managing device alerts.
● View and export hardware log data of a device. See Managing individual device hardware logs on page 50.
●
View and manage the configuration inventory of the device for the purposes of configuration compliance. A compliance
comparison is initiated when the configuration inventory is run against the devices.
● View the compliance level of a device against the configuration compliance baseline it is associated with. See Managing the
device configuration compliance on page 83.
Device Overview
● On the <device name> page, under Overview, the health, power status, and Service Tag of the device is displayed. Click
the IP address to open the iDRAC login page. See the iDRAC User's Guide available on the Dell support site.
○ Information: Device information such as Service Tag, DIMM slots, iDRAC DNS name, processors, chassis, operating
system, and data center name. Multiple management IP addresses correlated to the device are listed and can be clicked
to activate the respective interfaces.
○ Recent Alerts: The recent alerts generated for the device.
○ Recent Activity: A list of recent jobs run on the device. Click View All to view all the jobs. See Using jobs for device
control on page 101.
○ Remote Console: Click Launch iDRAC to start the iDRAC application. Click Launch Virtual Console to start the
virtual console. Click the Refresh Preview symbol to refresh the Overview page.
○ Server Subsystem: Displays health status of other components of the device such as PSU, fan, CPU, and battery.
NOTE:
The time taken to collect subsystem data of sensor components discovered using IPMI depends on network
connectivity, target server, and target firmware. If you experience timeouts while collecting the sensor data, reboot
the target server.
○ The Last Updated section indicates the last time when the device inventory status was updated. Click the Refresh
button to update the status. An Inventory job is started and the status is updated on the page.
● By using Power Control, turn on, turn off, power cycle, and gracefully shut down a device.
● By using Troubleshoot:
○ Run and download the Diagnostics report. See Run and download Diagnostic reports on page 49.
○ Reset iDRAC.
○ Extract and download the SupportAssist report. See Extract and download SupportAssist reports on page 50.
● Refresh the device status.
● Refresh the device inventory.
● Export the device inventory that is collected by clicking Refresh Inventory. See Export all or selected data on page 47.
● Run a remote RACADM, and IPMI command on the device. See Run remote–RACADM and IPMI–commands on individual
devices on page 50.
OpenManage Enterprise provides a built-in report to get an overview of devices monitored by OpenManage Enterprise. Click
OpenManage Enterprise > Monitor > Reports > Devices Overview Report. Click Run. See Run reports on page 124.
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Managing devices