Users Guide

1. Click OpenManage Enterprise > Application Settings > Mobile.
2. Select the check box corresponding to the subscriber name and click Delete.
3. When prompted, click Yes.
Related tasks
Enable or disable alert notifications for OpenManage Mobile on page 155
Enable or disable OpenManage Mobile subscribers on page 155
Delete an OpenManage Mobile subscriber on page 155
View the alert notification service status on page 156
Related information
OpenManage Mobile settings on page 154
Delete an OpenManage Mobile subscriber on page 155
View the alert notification service status
OpenManage Enterprise forwards alert notifications to OpenManage Mobile subscribers through their respective device
platform alert notification service. If the OpenManage Mobile subscriber has failed to receive alert notifications, you can check
the Notification Service Status to troubleshoot alert notification delivery.
To view the status of the alert notification service, click Application Settings > Mobile.
Related tasks
View the alert notification service status on page 156
Related information
OpenManage Mobile settings on page 154
Delete an OpenManage Mobile subscriber on page 155
View the alert notification service status on page 156
Notification service status
The following table provides information about the Notification Service Status displayed on the Application Settings >
Mobile page.
Table 28. Notification service status
Status Icon Status Description
The service is running and operating normally.
NOTE: This service status only reflects successful
communication with the platform notification service. If
the device of the subscriber is not connected to the
Internet or a cellular data service, notifications will not be
delivered until the connection is restored.
The service experienced an error delivering a message which
may be of a temporary nature. If the issue persists, follow
troubleshooting procedures or contact technical support.
The service experienced an error delivering a message. Follow
troubleshooting procedures or contact technical support as
necessary.
156 Managing OpenManage Enterprise appliance settings