Users Guide

You can apply policies on supported PowerEdge servers with iDRAC Enterprise, PowerEdge FX2, FX2s, and VRTX chassis with
CMC Enterprise license.
NOTE: PowerEdge M1000e and PowerEdge MX7000 chassis do not require CMC Enterprise license.
Why are some alerts not being forwarded using SNMP?
Cause: The following events are not forwarded as SNMP alerts:
Device membership or group membership changes
Device management such as change in license status
Alerts are generated by OpenManage Enterprise or Power Manager, that is displayed in the system health category and
metric/power configuration subcategory the SNMP trap forwarding is not supported.
Why some email alerts are not getting forwarded?
Cause: The following events are not forwarded as SNMP alerts:
Device membership or group membership changes
Device management such as change in license status
SNMP trap forwarding is not supported.
Why are some of the devices getting automatically removed
from Power Manager?
Cause: If the OpenManage Enterprise Advanced license has expired or is removed from a target node, then the device is
removed from Power Manager after the device capability check is run.
Why do I not see temperature metric for some devices?
Cause: Temperature metric is not visible for devices if they are powered off.
Why can I not select a particular child group?
Cause: When you select a group, all the child groups within this group are also selected. But when you clear a child group the
selection gets cleared at the main group level also.
Why am I seeing No Data Available or No
Information available message for some devices
metrics?
Cause: When the first metric collection has not yet happened or if the device is not reachable the following message is
displayed: No Data Available
When a device is not added to Power Manager even though it is a supported device, the following message is displayed: No
Information available.
Frequently Asked Questions
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