Users Guide

Why can I not install Power Manager?
Cause: There are two cases in which the installation of Power Manager may fail:
If you have selected the online updates option in OpenManage Enterprise, check for the connectivity for the online path is
successful.
If you have selected the offline updates option in OpenManage Enterprise, ensure that the
ome_powermanager_1.0.0.tar.gz folder has all the files for extension catalog with the sign file and the extension
installer packages, including the RPMs. The installation fails if there is a mismatch between the catalog and .tar files.
Why can I not disable or uninstall Power Manager?
Cause: If active policies or EPR option is enabled, you cannot disable or uninstall Power Manager.
Resolution: Disable the active policies and EPR option and then try to disable or uninstall Power Manager.
Why are policies being disabled when too many policies are
selected for deletion or disable or enable?
Cause: When you select multiple policies for enabling or disabling or deleting, the job is initiated. However, the policies are
disabled on the User Interface (UI) until the action is complete. After the job is complete, there are entries to the audit logs for
these actions.
Why cannot I remove some devices or groups from Power
Manager?
Cause: If you have applied Emergency Power Reduction (EPR) option on the device or a group, then you cannot remove the
device or group from Power Manager.
Resolution: Disable the EPR option on the device or group, and then remove them from Power Manager.
Why is Power Manager not listed on Console and
Extensions page?
Cause: Power Manager may not be listed due to the following reasons:
The offline share folder is not accessible
Power Manager extension and tar folders are not present in the offline share folder
If the extension catalog file is edited, then the signature files get corrupted.
Resolution: Ensure that the offline share folder is reachable through OpenManage Enterprise with the following files:
ome_powermanager_1.0.0.tar.gz
plugins_catalog
plugins_catalog.json.asc
Also, download the plugins_catalog file and replace it with the corrupt file.
Why can I not apply Policies on some devices or groups?
Cause: You can apply policy only on devices that are supported by Power Manager having valid license and that are added to
Power Manager.
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Frequently Asked Questions