Users Guide

Table Of Contents
Why is OpenManage Enterprise unresponsive when I try
to perform plugin lifecycle-related actions (install/uninstall/
enable/disable)?
Scenario:
After rebooting OpenManage Enterprise appliance, if you try to perform any plugin lifecycle-related actions for Power Manager,
the job is initiated in the back-end but you still see the Console and Plugins page. And, the following message is displayed after
some time: This page isn't working
Resolution:
Wait for some time, and view the status. The plugin lifecycle-related action is completed successfully.
Power cap value or the percentage for MX 7000 chassis is
not updated when either one of the entries is changed
Scenario:
For an MX7000 chassis, the power cap value is displayed as same as the upper bound value. When you manually change the
power cap percentage, the value is not updated and even if you change the value, the percentage is not updated.
Resolution:
Provide the power cap value, and save the policy. The policy imposes the specified power cap value on the selected devices or
groups.
Events not generated for alert thresholds
Scenario:
Events are not generated for the following combination of temperature threshold violations:
Lower Warning to Upper Warning
Lower Critical to Upper Critical
Upper Warning to Lower Warning
Upper Critical to Lower Critical
Resolution:
Provide realistic warning and critical values so that there are no immediate alert generating temperature changes.
Error when removing a device from a group using REST API
Scenario:
When you try to remove a device that is part of multiple groups using the REST API, then an error message is displayed.
Resolution:
To remove a device that is part of multiple groups, remove the device from the group in OpenManage Enterprise. The changes
are automatically reflected in Power Manager.
Multiple alerts for group membership changes in Audit Logs
Scenario:
Multiple entries on group membership changes in Audit Logs.
Resolution:
82
Troubleshooting