Users Guide

Table Of Contents
Troubleshooting
Data purge interval not reset
Scenario:
After reinstalling or updating to the latest version of Power Manager, the data purge interval is not reset to the default value.
Resolution:
Reset the data purge value at the following location after you reinstall or update to the latest version of Power Manager:
OpenManage Enterprise > Application Settings > Console Preferences > Metrics Collection Settings
Failure to add devices in Power Manager
Scenario:
When you rediscover a device or an inventory job is in progress in OpenManage Enterprise, the following error message is
displayed: Value entered for id is invalid
Resolution:
Add the devices in Power Manager after the discovery or inventory job is completed.
Why cannot I apply Emergency Power Reduction (EPR) on
target device or a group?
Scenario:
When you are trying to apply EPR on a device, the EPR operation may fail and there is an entry in the Audit Logs.
When you are trying to apply EPR option on a group, the EPR operation may fail with the following error message:
The Emergency Power Reduction feature cannot be enabled on the group <group name> because
either the member devices of the group cannot be accessed, do not have necessary license,
or the Emergency Power Reduction (EPR) feature is already enabled.
Resolution:
Ensure that all the following conditions are met:
There is at least one device in the group that is eligible for applying EPR.
Throttle option is applicable for the following devices:
If the device is a server, then iDRAC Enterprise license is applied.
If the device is PowerEdge M1000e or PowerEdge MX7000 chassis.
Shutdown option is applicable only for servers.
Power and temperature units are not updated on UI
Scenario:
When you change the power and temperature units in Power Manager through REST APIs and check for the unit change
updates in UI, the updates are not reflected on the UI.
Resolution:
To view the updates on the UI after changing the power and temperature units through REST APIs, refresh the browser.
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Troubleshooting 81