Users Guide

Why can I not select a particular child group?
Cause: When you select a group, all the child groups within this group are also selected. But when you clear a child group the
selection gets cleared at the main group level also.
Why am I seeing No Data Available or No
Information available message for some devices
metrics?
Cause: When the first metric collection has not yet happened or if the device is not reachable the following message is
displayed: No Data Available
When a device is not added to Power Manager even though it is a supported device, the following message is displayed: No
Information available.
Why are some of the fields in reports empty?
Cause: The fields may be empty in a report due to the following reasons:
● When the device was not reachable for that duration.
● When that category is not applicable for that device.
● When the values are not defined for certain fields in Power Manager and these fields are part of the report.
For example, when you have not configured the power and temperature threshold values for a device, the following fields
are added to the report, but the values are not populated:
○ Upper Warning Power
○ Upper Critical Power
○ Lower Critical Temperature
○ Lower Warning Temperature
○ Upper Warning Temperature
○ Upper Critical Temperature
If you have configured the above threshold values and only when the threshold values are violated, the following fields are
populated and displayed in the report:
● Lower Critical Violation Count
● Lower Warning Violation Count
● Upper Critical Violation Count
● Upper Warning Violation Count
Why do I not see regular metric data points in the metric
graphs?
Cause: A metric graph having irregular metric points indicate that data was not collected for that device at that duration of
time.
Why can I not clear the check box for policies?
Cause: The checkbox for policies in Power Policies page is disabled if that policy is being enabled or disabled or edited. After
the job is completed, you can clear the policy.
Frequently Asked Questions
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