Users Guide

Power policy not updated after the changes

Scenario:

When the time span of an active policy is changed, the policy is not disabled on the device.

Resolution:

Resolve the issue using one of the following methods:

• Manually disable the policy on the device.

• Disable the policy in Power Manager, change the time span, and then enable the policy.

Events not generated for alert thresholds

Scenario:

Events are not generated for the following combination of temperature threshold violations:

• Lower Warning to Upper Warning

• Lower Critical to Upper Critical

• Upper Warning to Lower Warning

• Upper Critical to Lower Critical

Resolution:

Provide realistic warning and critical values so that there are no immediate alert generating temperature changes.

Error when removing a device from a group using

REST API

Scenario:

When you try to remove a device that is part of multiple groups using the REST API, then an error message is displayed.

Resolution:

To remove a device that is part of multiple groups, remove the device from the group in OpenManage Enterprise. The changes are

automatically reflected in Power Manager.

Multiple alerts for group membership changes in

Audit Logs

Scenario:

Multiple entries on group membership changes in Audit Logs.

Resolution:

When there are updates to the static group membership through OpenManage Enterprise, there are multiple entries of this update in the

Audit Logs and Alert Log.

Ignore action not working for groups-related alerts

Scenario:

When you select the Ignore option for a group alert in Alert Log page, you still receive the alerts. Only the alerts for the first device of

the group are ignored.

Resolution:

Create an alert policy by selecting the group for which you want to ignore the alerts by selecting the Ignore option in Create Alert

Policy wizard.

Troubleshooting