Users Guide

Why are some of the fields in reports empty?

Cause: The fields may be empty in a report due to the following reasons:

• When the device was not reachable for that duration.

• When that category is not applicable for that device.

• When the values are not defined for certain fields in Power Manager and these fields are part of the report.

For example, when you have not configured the power and temperature threshold values for a device, the following fields are added to

the report, but the values are not populated:

○ Upper Warning Power

○ Upper Critical Power

○ Lower Critical Temperature

○ Lower Warning Temperature

○ Upper Warning Temperature

○ Upper Critical Temperature

If you have configured the above threshold values and only when the threshold values are violated, the following fields are populated and

displayed in the report:

• Lower Critical Violation Count

• Lower Warning Violation Count

• Upper Critical Violation Count

• Upper Warning Violation Count

Why do I not see regular metric data points in the

metric graphs?

Cause: A metric graph having irregular metric points indicate that data was not collected for that device at that duration of time.

Why can I not clear the check box for policies?

Cause: The checkbox for policies in Power Policies page is disabled if that policy is being enabled or disabled or edited. After the job is

completed, you can clear the policy.

How do I see the old metric data?

Cause: The old metric data is not available after a few days because the data is deleted. This configuration depends on the selection of

Delete Power Manager data option available in Power Manager Preferences section.

Why are the values I set using threshold REST API

not configured?

Cause: If you use threshold REST API before installing and adding the devices to Power Manager, the values are not retained.

Resolution: Install and add the devices to Power Manager, and then use the threshold REST APIs.

Frequently Asked Questions