Users Guide

You can apply policies on supported PowerEdge servers with iDRAC Enterprise, PowerEdge FX2, FX2s, and VRTX chassis with CMC
Enterprise license.
NOTE: PowerEdge M1000e and PowerEdge MX7000 chassis do not require CMC Enterprise license.
Why are some alerts not being forwarded using
SNMP?
Cause: The following events are not forwarded as SNMP alerts:
• Device membership or group membership changes
• Device management such as change in license status
Alerts are generated by OpenManage Enterprise or Power Manager, that is displayed in the system health category and metric/
power configuration subcategory the SNMP trap forwarding is not supported.
Why some email alerts are not getting forwarded?
Cause: The following events are not forwarded as SNMP alerts:
• Device membership or group membership changes
• Device management such as change in license status
SNMP trap forwarding is not supported.
Why are some of the devices getting automatically
removed from Power Manager?
Cause: If the OpenManage Enterprise Advanced license has expired or is removed from a target node, then the device is removed from
Power Manager after the device capability check is run.
Why do I not see temperature metric for some
devices?
Cause: Temperature metric is not visible for devices if they are powered off.
Why can I not select a particular child group?
Cause: When you select a group, all the child groups within this group are also selected. But when you clear a child group the selection
gets cleared at the main group level also.
Why am I seeing No Data Available or No
Information available message for some
devices metrics?
Cause: When the first metric collection has not yet happened or if the device is not reachable the following message is displayed: No
Data Available
When a device is not added to Power Manager even though it is a supported device, the following message is displayed: No
Information available.
Frequently Asked Questions
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