Users Guide

Why can I not install Power Manager?

Cause: There are two cases in which the installation of Power Manager may fail:

• If you have selected the online updates option in OpenManage Enterprise, check for the connectivity for the online path is successful.

• If you have selected the offline updates option in OpenManage Enterprise, ensure that the ome_powermanager_1.0.0.tar.gz

folder has all the files for extension catalog with the sign file and the extension installer packages, including the RPMs. The installation

fails if there is a mismatch between the catalog and .tar files.

Why can I not disable or uninstall Power Manager?

Cause: If active policies or EPR option is enabled, you cannot disable or uninstall Power Manager.

Resolution: Disable the active policies and EPR option and then try to disable or uninstall Power Manager.

Why are policies being disabled when too many

policies are selected for deletion or disable or

enable?

Cause: When you select multiple policies for enabling or disabling or deleting, the job is initiated. However, the policies are disabled on the

User Interface (UI) until the action is complete. After the job is complete, there are entries to the audit logs for these actions.

Why cannot I remove some devices or groups from

Power Manager?

Cause: If you have applied Emergency Power Reduction (EPR) option on the device or a group, then you cannot remove the device or

group from Power Manager.

Resolution: Disable the EPR option on the device or group, and then remove them from Power Manager.

Why is Power Manager not listed on Console and

Extensions page?

Cause: Power Manager may not be listed due to the following reasons:

• The offline share folder is not accessible

• Power Manager extension and tar folders are not present in the offline share folder

• If the extension catalog file is edited, then the signature files get corrupted.

Resolution: Ensure that the offline share folder is reachable through OpenManage Enterprise with the following files:

• ome_powermanager_1.0.0.tar.gz

• plugins_catalog

• plugins_catalog.json.asc

Also, download the plugins_catalog file and replace it with the corrupt file.

Why can I not apply Policies on some devices or

groups?

Cause: You can apply policy only on devices that are supported by Power Manager having valid license and that are added to Power

Manager.

Frequently Asked Questions