Users Guide

Error while launching the Dell EMC consoles using

Web GUI

• Verify that Perl is properly installed on the Web GUI server.

• For the prerequisites for enabling the CGI scripts functionality, see the IBM Tivili Netcool/OMNIbus CGI script documents.

Error while launching the Dell EMC Modular Disk

Storage Array console using Web GUI

• Make sure that Dell EMC Modular Disk Storage Array is installed.

• Make sure that the absolute path of the Dell EMC Modular Disk Storage Array Installer is specied in the Dell EMC Modular Disk

Storage Array console launch tool.

Error in restarting the MTTrapd probe in Windows

Ensure that the commented text (if it exists) is not at the end in the following les:

• dell.master.include.lookup

• dell.master.include.rules

Troubleshooting