Users Guide

3 Verify that the iDRAC7/iDRAC8/iDRAC9 device has a valid SYSTEM FQDN (server host name) and is resolvable in both the Desktop

and the WEB GUI servers.

4 Verify that the server OMSA console is congured with the default port number 1311.

PowerEdge server, PowerVault NX Storage Arrays,

and Workstation events are not received at the

Netcool/OMNIbus console

1 Verify that the following entries are included in the SNMP probe rules le:

• include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.rules"

• include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.lookup"

2 Verify that the following entries are included in the dell.master.include.lookup le:

• include "$NC_RULES_HOME/include-snmptrap/dell/dell-MIB-Dell-

10892.include.snmptrap.lookup"

• include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagement-

MIB.include.snmptrap.lookup"

3 Verify that the following entries are included in the dell.master.include.rules le:

• include "$NC_RULES_HOME/include-snmptrap/dell/dell-MIB-Dell- 10892.include.snmptrap.rules"

• include "$NC_RULES_HOME/include-snmptrap/dell/dell-StorageManagement-

MIB.include.snmptrap.rules"

iDRAC7, iDRAC8 and iDRAC9 Server events are not

received at the Netcool/OMNIbus console

1 Verify that the following entries are included in the SNMP probe rules le:

• include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.rules"

• include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.lookup"

2 Verify that the following entry is included in the dell.master.include.lookup le:

include "$NC_RULES_HOME/include-snmptrap/dell/dell-IDRAC-MIB.include.snmptrap.lookup"

3 Verify that the following entry is included in the dell.master.include.rules le:

include "$NC_RULES_HOME/include-snmptrap/dell/dell-IDRAC-MIB.include.snmptrap.rules"

Dell EMC FX2 CMC, Dell EMC VRTX CMC, Dell EMC

CMC and Dell EMC DRAC events are not received at

the Netcool/OMNIbus console

1 Verify that the following entries are included in the SNMP probe rules le:

• include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.rules"

• include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.lookup"

2 Verify that the following entry is included in the dell.master.include.lookup le:

include "$NC_RULES_HOME/include-snmptrap/dell/dell-RAC-MIB.include.snmptrap.lookup"

3 Verify that the following entry is included in the dell.master.include.rules le:

include "$NC_RULES_HOME/include-snmptrap/dell/dell-RAC-MIB.include.snmptrap.rules"

Troubleshooting