Users Guide

• User can remove the additional content IBM/console/undefined by manually editing the URL.

• User can set Mozilla Firefox or Google Chrome(only for 8.1) as default browser.

Warning messages are displayed while conguring

parameters using Dell EMC Cong Utility.

Warning messages are displayed while using Dell EMC Cong Utility and user will not be able to launch the console.

1 User will have to congure the OMNIWEBGUI environment variable.

Example : OMNIWEBGUI C:\IBM\Netcool\gui\omnibus_webgui

2 Close the existing Terminal.

3 Open New Terminal and congure the parameters using Dell EMC Cong Utility.

Dell EMC MX7000 events are not received at the

Netcool/OMNIbus console

1 Verify that the following entries are included in the SNMP probe rules le:

• include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.rules"

• include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.lookup"

2 Verify that the following entry is included in the dell.master.include.lookup le:

include "$NC_RULES_HOME/include-snmptrap/dell/dell-NGM-MIB.include.snmptrap.lookup"

3 Verify that the following entry is included in the dell.master.include.rules le:

include "$NC_RULES_HOME/include-snmptrap/dell/dell-NGM-MIB.include.snmptrap.rules"

Error while launching the Warranty Report Information

console from events generated by servers or

workstations running ESXi Operating System.

User needs to congure the Dell EMC Warranty Report by performing the following steps:

1 In the Netcool/OMNIbus Desktop component Conguration window, double click Menu > Tools > Dell EMC WarrantyReport.

The Edit Tool Window for DELL EMC Warranty Report is displayed.

2 Install custom Oracle Java version 1.8.0_181 or later on the server running with Desktop component.

3 Click the Executable tab and edit the string in the Executable Commands eld as given in the example.

For Example:

Systems running on Windows:

$(NCHOME)\platform\win32\jre_1.6.7\jre\bin\java to <installed custom Java path>

\jre1.8.0_181\bin\java

Systems running on Linux:

$(NCHOME)/platform/linux2x86/jre_1.6.7/jre/bin/java to <installed custom Java path>/

jre1.8.0_181/bin/java

4 To recongure the Netcool/OMNIbus Web GUI component, install Oracle Java version 1.8.0_181 or later and then congure the

TIPJAVAHOME variable by providing the complete installed Java path.

Troubleshooting