Dell EMC OpenManage Connection Version 4.
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Contents 1 Overview........................................................................................................................................................5 What is new in this release................................................................................................................................................5 Key features..........................................................................................................................................................
Console Tool Launch from ITNO WEB GUI is opening with additional content in the URL specific to IE Browser..............................................................................................................................................................................37 Warning messages are displayed while configuring parameters using Dell EMC Config Utility............................. 38 Dell EMC MX7000 events are not received at the Netcool/OMNIbus console.....................................
1 Overview This guide provides the information required to monitor and troubleshoot the Dell EMC OpenManage Connection Version 4.0 for Tivoli Netcool/OMNIbus.
– Dell EMC Server Trap Configuration Information Console • Support to view Dell EMC Warranty information of the Dell EMC devices from the event context. Key features The following table lists the key features of Dell EMC OpenManage Connection for IBM Tivoli Netcool/OMNIbus version 4.0 Table 1. Features and Functionalities Feature Functionality Event monitoring Monitors the events from the supported Dell EMC devices on the Netcool/OMNIbus console.
2 Dell EMC OpenManage Connection Support Matrix Dell EMC OpenManage Connection Version 4.
Supported operating systems for Managed Systems The following table lists the operating systems supported on the supported Dell EMC devices: Table 4. Supported operating systems for Dell EMC Workstations Windows Server SUSE Linux Enterprise Server (SLES) Red Hat Enterprise Linux Server (RHEL) Windows Server 2012 R2 (Datacenter, Foundation, Essentials, and Standard editions) SLES 12 SP3 64-bit RHEL 7.5 64-bit Windows 8.1 Professional 64 bit SLES 11 SP4 RHEL 7.
Dell EMC Devices Supported OMSA Versions Supported Firmware Versions • 3.80 iDRAC6 Monolithic NA • • 2.91 2.90 DRAC5 NA • • 1.6 1.5 PowerEdge servers • • • 9.2.1 9.2 9.1 Hyper-Converged Platforms(HCI) Devices NA 14G VxRail, Nutanix XC-Series • • 3.21.23.22 3.21.21.21 13G • • OEM Servers • • • Dell EMC MX7000 NA 9.2.1 9.2 9.1 2.60.60.60 2.52.52.52 NA OpenManage Enterprise Modular (OME-M) • • 1.0.1 1.0.0 Dell EMC FX2 CMC NA • • 2.1 2.0 Dell EMC VRTX CMC NA • • 3.1 3.
Dell EMC Devices Supported OMSA Versions Supported Firmware Versions Datacenter Scalable Solutions (DSS 9620, DSS 9600 and DSS 9630) NA • • PowerVault NX Storage Arrays • • • SC-Series Storage Arrays NA • • 7.2.40.36 7.2.31.3 PS-Series Storage Arrays NA • • 10.0.1 9.1.7 Modular Disk Storage Arrays NA • • 08.25.14 08.25.13 Dell EMC Network Switches NA S-Series 9.2.1 9.2 9.1 3.21.23.22 3.21.21.21 NA • • 9.14 9.13 M-Series • • 9.14 9.13 Z-Series • • 9.14 9.13 C-Series • • 9.
Supported Dell EMC platforms Datacenter Scalable Solutions Table 7. Supported Datacenter Scalable Solutions Datacenter Scalable Solutions (DSS) DSS 1500 DSS 9620 DSS 1510 DSS 9600 DSS 2500 DSS 9630 PowerEdge servers Table 8.
NOTE: The corresponding Dell EMC Remote Access Controllers (DRAC5, iDRAC6, iDRAC7, iDRAC8 and iDRAC9) are included as part of their respective generation of PowerEdge servers in the preceding table. Dell EMC Workstations Table 9. Supported Dell EMC Workstations Precision R7910 Precision R7920 Dell EMC Chassis Table 10. Supported Dell EMC Chassis PowerEdge FX2 PowerEdge FX2s PowerEdge VRTX PowerEdge M1000e PowerEdge MX7000 Dell EMC SC-Series Storage arrays Table 11.
Dell EMC PS-Series Storage arrays Table 13. Supported Dell EMC PS-Series Storage arrays EqualLogic PS4000 EqualLogic PS6000 EqualLogic PS4100 EqualLogic PS6010 EqualLogic PS4110 EqualLogic PS6100 EqualLogic PS4210 EqualLogic PS6110 EqualLogic PS-M4110 EqualLogic PS6210 EqualLogic PS6500 EqualLogic PS6510 EqualLogic PS6610 Dell EMC Modular Disk Storage arrays Table 14.
S-Series M-Series Z-Series C-Series N-Series W-Series (Mobility Controllers) S3124F N1148T N3024 W-3600 S3148 N1148P N3024F W-620 S3148F N1108T N3024P W-650 S3048 N1108P N3048 W-651 S4048 N1524 N3048P W-7200 S4048-ON N1524P N4032 S5000 N1548 N4032F S6000 N1548P S6000-ON N2024 S6010-ON N2024P S6100-ON N2048 S5048F N2048PNOT E: Dell EMC Hyper-converged Infrastructure (HCI) Platforms Table 16.
VxRail Devices Nutanix XC Servers XC730xd-12R XC740xd XC640 XC6420 XC940 Dell EMC OpenManage Connection Support Matrix 15
3 Using the Dell EMC OpenManage Connection for IBM Tivoli Netcool/OMNIbus Dell EMC OpenManage Connection for IBM Tivoli Netcool/OMNIbus allows event monitoring, automatic event correlation, and launching device consoles on the Netcool/OMNIbus console. These features are supported on different components of Netcool/OMNIbus such as Probe, ObjectServer, Web GUI, and Desktop appropriately.
Dell EMC Device Class ID W-Series Switches 2093 Z-Series Switches 2091 The event monitoring process is as follows: 1 The MTTrapd probe receives the SNMP traps from the supported Dell EMC devices. 2 The MTTrapd probe converts the trap into an event using the respective rules, which then filters the traps from the Dell EMC devices and populates the event fields with the appropriate value. 3 The MTTrapd probe forwards the events to the ObjectServer.
The dell_nseries_clear trigger correlates the N-Series switch problem events. • Duplicated problem event with another problem event — OMSA, Dell EMC SC-Series storage arrays, Dell EMC PS-Series storage arrays, Dell EMC Modular Disk storage arrays, Enterprise Series Switches, and N-Series Switch events support this event correlation. The dell_omsa_deduplicate_clear trigger correlates the OMSA problem events. The dell_cmc_deduplicate_clear trigger correlates the VRTX and FX2 Chassis problem events.
Alert Group Description MemoryDevice Provides status and warning information for memory modules present in a particular system. Miscellaneous-AutomaticSystemRecovery Provides information when an automatic system recovery action is performed when the operating system stops responding. Miscellaneous-SNMPAgentKey Generated when the SNMP Agent Key is missing. Miscellaneous-SystemPeakPowerNewPeak Provides information when the system peak power sensor detects a new peak value.
Alert Group Description Enclosure Provides status of the components in the enclosures. Enclosure alerts provide the status information of enclosure, alarm, asset tag, service tag, and so on. Fan Provides information on how well a fan is functioning. Fan alerts provide status information of fans in a particular enclosure. FluidCache Provides the validity information for the fluid cache license.
Alert Group Description FanSpeedThreshold Provides information that fan speed has exceeded the minimum or maximum threshold. FanTrayRemoved Provides information that one of the fan trays has been removed from the chassis. HighBatteryTemperature Provides information that battery temperature is high. HwComponentFailedCrit Provides information that a critical hardware component of the member has failed.
Alert Group Description AutomaticSystemRecovery Provides the OS watchdog timer details of the system. Battery Provides the details of the system-board battery. BIOSPOST Provides information about the memory performance during system BIOS Power-On Self Test (POST). CMC Provides information of the audit information events error for Chassis Management Controller. Configuration Provides information for the Job Configuration status. CPUUsage Provides information about the CPU usage.
Alert Group Description StorageEnclosure Provides information about the performance of the storage enclosure. StorageFan Provides the fan details of the storage device. StorageManagementStatus Indicates that the storage device status is not determined. StoragePhysicalDisk Indicates that the storage device status is not determined. StoragePowerSupply Provides the power supply information of the storage device.
Alert Group Description WatchDog Provides the status information of the System Watchdog. Dell EMC Chassis Alert Groups The PowerEdge FX2, PowerEdge VRTX, PowerEdge M1000e and Dell EMC PowerEdge MX7000 devices generate the Chassis alerts and these alerts are displayed on the Netcool/OMNIbus console. The following table lists the Dell EMC Chassis alert groups. Table 23. Dell EMC Chassis Alert Groups Alert Group Description AmperageProbe Provides status information for current sensors.
Alert Group Description StorageManagement Provides information about communication loss with controller, shared storage availability, and RAID Status. StoragePhysicalDisk Provides the physical disk details of the storage device. StoragePowerSupply Provides the power supply information of the storage device. StorageTemperatureProbe Provides temperature information of an enclosure. StorageVirtualDisk Provides the details of the storage virtual disk.
Dell EMC Modular Disk Storage Array Alert Groups The Dell EMC Modular Disk Storage Array alerts are the events generated by Dell EMC Modular Disk Storage Arrays and displayed on the Netcool/OMNIbus console. The following table lists the Dell EMC Modular Disk Storage Array alert groups. Table 25. Dell EMC Modular Disk Storage Array Alert Groups Alert Group Description AsyncReplication Provides repository status information for the async replication group member.
Alert Group Description OpticalLink Provides information about the optical link speed. The alerts provide information if the optical link speed has failed. PhysicalDisk Provides information about the physical disk read status. PowerSupply Provides status information for power supply. The alerts provide information if the power supply is missing or removed, failed or needs attention. Processor Provides information about the processor memory for cache.
Table 26. Dell EMC S-Series, Z-Series, M-Series, and C-Series Switch Groups Alert Group Description AccessControlLists Provides status information arising from problems during installation of the Access Control Lists entries due to a hardware failure or a lack of storage space. Adjacency Provides information due to Adjacency related changes. BGPTask Provides information about the status of the Border Gateway Protocol. Card Provides information about the Card operation status.
Alert Group Description StackUnitRole Indicates the stack unit role change and is generated by the driver or agent. StackUnitStatus Indicates the stack unit operational status. Task Indicates the system task status. Temperature Indicates the chassis's temperature status. Traffic Indicates the traffic status of link bundle. VirtualLinkTrunk Indicates the virtual link trunk status. VRRP Provides information about any changes in the Virtual Router Redundancy Protocol entries.
Alert Group Description EnvMonPowerSupplyStatusGroup Provides information about the power supply status. Fan Provides information on how well a fan is functioning. Fan alerts provide status information of fans. Ifstate This signifies that there has been a change in the state of an IPv6 interface. IGMP Provides information about the Internet Group Management Protocol (IGMP). Initialization Provides information about the initialization phase of the switch.
Alert Group Description Threshold Provides Information when an alarm entry crosses its rising threshold and generates an event that is configured for sending SNMP Traps. This notification is generated when the value of entLastChangeTime changes. It can be utilized by an NMS to trigger logical/physical entity table maintenance polls. TopologyChange Provides information about change in Topology. TrunkPort Provides status information when a port has been added or deleted.
Alert Group Description ClockSync Indicates the total number of clock sync errors between the switch and access points. Configuration Indicates configuration information. Controller Indicates the controller detected IP Spoofing. ControllerIP Indicates that the controller IP information. CoverageHole Indicates that a coverage hole information. CRL Indicates that the Certificate Revocation List associated with the particular Trustpoint is expired.
Alert Group Description Process Indicates process information. QueueOverFlow Indicates that an Inform queue overflow condition occurred. Radio Indicates changes in the Radio attributes of an access point. RAP Indicates the Remote Access Point information. Resource Indicates a particular resource under monitoring status. ShortPreable Indicates that an access point has bad Short preamble configuration. Signature Indicates that it detected a signature match.
4 Dell EMC Devices and their console launch tools The Dell EMC OpenManage Connection enables you to launch various Dell EMC one-to-one, one-to-many consoles and other Dell EMC tools to get more information about the Dell EMC devices that you want to monitor, troubleshoot, configure, or manage. You can launch the consoles from the respective polled events or SNMP alerts from the Desktop Event List or from the Active Event List (AEL) of the Web GUI.
Dell EMC Device Console launch tools Dell EMC Chassis Dell EMC Chassis Management Controller Console Dell EMC Warranty Report Dell EMC MX7000 Dell EMC OpenManage Enterprise Modular (OME-M) (Dell EMC Chassis Management Controller Console) Dell EMC Warranty Report PowerVault NX Storage Arrays: Dell EMC Server Administrator Console Dell EMC Server Administrator Web Server Console Dell EMC Remote Access Controller Console Dell EMC Warranty Report Dell EMC SC-Series Storage Arrays: Dell EMC SC-Series St
NOTE: For Netcool OMNIbus version 8.1, you have to click on Incident > Events > Active Event List (AEL). 3 Right-click on any event generated by a Dell EMC device on the Active Event List. 4 From the options, click Dell EMC Tools > . The respective is launched in the default browser.
5 Troubleshooting This section lists the problems that you may encounter while using the Dell EMC OpenManage Connection for IBM Tivoli Netcool/ OMNIbus and their solutions or workaround. Topics: • Console Tool Launch from ITNO WEB GUI is opening with additional content in the URL specific to IE Browser. • Warning messages are displayed while configuring parameters using Dell EMC Config Utility.
• User can remove the additional content IBM/console/undefined by manually editing the URL. • User can set Mozilla Firefox or Google Chrome(only for 8.1) as default browser. Warning messages are displayed while configuring parameters using Dell EMC Config Utility. Warning messages are displayed while using Dell EMC Config Utility and user will not be able to launch the console. 1 User will have to configure the OMNIWEBGUI environment variable. Example : OMNIWEBGUI C:\IBM\Netcool\gui\omnibus_webgui 2
Error while launching the Dell EMC Remote Access controller Information Console from events generated by Servers or Workstations running ESXi Operating System. User needs to configure the Dell EMC Remote Access Controller by performing the following steps: 1 In the Netcool/OMNIbus Desktop component Configuration window, double click Menu > Tools > Dell EMC Remote Access Controller. The Edit Tool Window for Dell EMC Remote Access controller Information Console is displayed.
3 Verify that the iDRAC7/iDRAC8/iDRAC9 device has a valid SYSTEM FQDN (server host name) and is resolvable in both the Desktop and the WEB GUI servers. 4 Verify that the server OMSA console is configured with the default port number 1311. PowerEdge server, PowerVault NX Storage Arrays, and Workstation events are not received at the Netcool/OMNIbus console 1 2 3 Verify that the following entries are included in the SNMP probe rules file: • include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.
Dell EMC SC-Series Storage Array events are not received at the Netcool/OMNIbus console 1 Verify that the following entries are included in the SNMP probe rules file: • include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.rules" • include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.lookup" 2 Verify that the following entry is included in the dell.master.include.lookup file: include "$NC_RULES_HOME/include-snmptrap/dell/dell-STORAGE-SC-MIB.include.snmptrap.
Dell EMC Enterprise switch events are not received at the Netcool/OMNIbus console For S-Series, M-Series, Z-Series, and C-Series Switches 1 2 Verify that the following entries are included in the SNMP probe rules file: • include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.rules" • include "$NC_RULES_HOME/include-snmptrap/dell/dell.master.include.lookup" Verify that the following entries are included in the dell.master.include.
iDRAC7/iDRAC8/iDRAC9 events are not correlated Verify that the following triggers are enabled in Netcool/OMNIbus ObjectServer: • dell_idrac_clear • dell_idrac_deduplicate_clear Dell EMC FX2 CMC or Dell EMC VRTX CMC events are not correlated Verify that the following triggers are enabled on Netcool/OMNIbus ObjectServer: • dell_cmc_clear • dell_cmc_deduplicate_clear Dell EMC SC-Series events are not correlated Verify that the following triggers are enabled in Netcool/OMNIbus ObjectServer: • dell_comp
Error while launching the Dell EMC consoles using Web GUI • Verify that Perl is properly installed on the Web GUI server. • For the prerequisites for enabling the CGI scripts functionality, see the IBM Tivili Netcool/OMNIbus CGI script documents. Error while launching the Dell EMC Modular Disk Storage Array console using Web GUI • Make sure that Dell EMC Modular Disk Storage Array is installed.
6 Related documents and resources This chapter gives you the details of other documents and resources to help you work with the Dell EMC OpenManage Connection for IBM Tivoli Netcool/OMNIbus. Topics: • Other documents you may need • Contacting Dell • Accessing documents from the Dell EMC support site Other documents you may need In addition to this guide, you can access the following guides available at dell.com/support/manuals.
c From All products page, click Software, and then click the required link from the following: – Analytics – Client Systems Management – Enterprise Applications – Enterprise Systems Management – Public Sector Solutions – Utilities – Mainframe – Serviceability Tools – Virtualization Solutions – Operating Systems – Support d • To view a document, click the required product and then click the required version. Using search engines: – Type the name and version of the document in the search box.
A Appendix Configuring SNMP Trap Destination for 12G or Later Generation of PowerEdge Servers, PowerVault NX Storage Arrays, and Dell Workstations You must configure the SNMP Trap destination in the PowerEdge Servers, PowerVault NX Storage Arrays, or Dell Workstations for forwarding the SNMP traps to a particular management station IP (that is, the MTrapd Probe Server IP address).
