Users Guide

SupportAssist configuration commands
activity
Enables data collection activity for full transfer or event notifications.
Syntax
activity {event-notification | full-transfer}
Parameters None
Default Enabled
Command Mode SUPPORT-ASSIST
Usage Information This command enables data collection for the specified activity.
Supported on the MX9116n and MX5108n switches in Full Switch mode starting in release 10.4.0(R3S). Also
supported in SmartFabric mode starting in release 10.5.0.
The no version of this command disables the activity.
Examples
OS10(conf-support-assist)# activity event-notification enable
OS10(conf-support-assist)# activity full-transfer enable
Supported
Releases
10.2.0E or later
contact-company
Configures the company contact information.
Syntax
contact-company name company-name
Parameters company-name—Enter the contact company name.
Default Not configured
Command Mode SUPPORT-ASSIST
Usage Information You can enter only one contact company. This command takes you to a submode where you can provide more
company contact information.
Supported on the MX9116n and MX5108n switches in Full Switch mode starting in release 10.4.0(R3S). Also
supported in SmartFabric mode starting in release 10.5.0.
The no version of this command removes the configuration.
Example
OS10(conf-support-assist)# contact-company name ExampleCompanyName
OS10(conf-support-assist-ExampleCompanyName)#
Supported
Releases
10.2.0E or later
server url
Configures the URL and port of the SupportAssist server and specifies the username and password needed for SupportAssist server
authorization.
Syntax
server url {default | server-url-string} username username password password
Parameters
• default—Enter the default to connect to the SupportAssist server (https://esrs3.emc.com).
• server-url-string—Enter the domain name or IP address of the SupportAssist server.
• username—Enter the username to establish connectivity with the SupportAssist server.
• password—Enter the password to establish connectivity with the SupportAssist server.
Default None
Command Mode SUPPORT-ASSIST
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