Setup Guide

Troubleshooting 31
If the certificate authority is not recognized, add the certificate authority to
the list of Windows Trusted Root Certification Authorities on the
management console. Alternatively, disable certificate authority validation in
the discovery/inventory settings. For more information, see
Communication
Settings
.
If you cannot check the certificate for revocation, make sure that the
certificate revocation list server is available to the management console.
Alternatively, disable certificate revocation list checking in the
discovery/inventory settings. For more information, see
Communication
Settings
.
If the certificate has expired, generate and install a new certificate. Dell
License Manager cannot connect to iDRACs using an expired certificate.
Unable to Connect
Messages
• Unable to ping system - Timed Out
• Unable to establish communications - Connection to host timed out
Resolution
Verify that the iDRAC is connected to the network and assigned the specified
address. Verify firewall settings allow you to access the system from the
management console.
From the iDRAC GUI, verify that the address corresponds to a system that
contains iDRAC7 or a later version. To access the GUI, connect to the system
IP/hostname from a web browser. If the system does not contain iDRAC7,
then ignore this error message.
dlm.book Page 31 Wednesday, November 16, 2011 9:09 AM