Setup Guide

30 Troubleshooting
License Inventory/Discovery and License
Deployment
When resolving discovery/inventory errors, verify that the remote address
corresponds to an iDRAC7 or greater by accessing the iDRAC GUI. To access
the iDRAC GUI, connect to the system IP/hostname using a web browser.
If the system does not contain iDRAC7, then ignore this error message.
Invalid Credentials
Message
Unable to establish communications - Access is denied.
Resolution
Enter correct credentials. If iDRACs do not share common credentials, you
must run multiple discovery/inventory tasks using different credentials.
Certificate Error
Messages
• Unable to establish communications - The SSL certificate contains a
common name (CN) that does not match the hostname.
• Unable to establish communications - The SSL certificate is signed by an
unknown certificate authority.
• Unable to establish communications - The SSL certificate could not be
checked for revocation. The server used to check for revocation might be
unreachable.
• Unable to establish communications - The SSL certificate is expired.
Resolution
If the certificate name does not match the hostname, install a certificate
matching the address on which the iDRAC is inventoried. Alternatively,
disable certificate name validation in your discovery/inventory settings.
For more information, see
Communication Settings .
dlm.book Page 30 Wednesday, November 16, 2011 9:09 AM