Users Guide

Managing tasks and logs
From the Tasks view, you can monitor the progress of long-running tasks. The Task Status table includes a summary of
executing and recently completed tasks. The Results tab includes a summary of operation results, and the Execution Logs tab
includes the detailed log of the currently selected task or operation.
Topics:
• Canceling tasks
• Log entries
• Clearing completed tasks
• Viewing License Manager logs
• Generating support log archives
Canceling tasks
Canceled tasks do not end until the operations that are already in progress are ended. Therefore, it may take several minutes for
a canceled task to end. In some circumstances, tasks may complete before cancellation can take effect.
1. From Tasks, select the task that you want to cancel.
2. Click Cancel Selected Task.
3. In Cancel Task, click Yes.
Log entries
If a task result is selected, the Execution Log tab displays detailed information about the selected task log. The log is filtered to
entries related to that specific result. The log entries consist of the date and time of the entry, a log code, and a detailed log
message.
Clearing completed tasks
If the License Manager application is closed while tasks are running, those tasks are terminated. You cannot clear tasks that are
in progress.
To clear completed tasks:
1. From Tasks, click Clear Completed Tasks.
2. In Clear Completed Tasks, click Yes.
Viewing License Manager logs
The saved results are available in the Logs view. The Result Logs table displays a summary of License Manager activities
including discovery and inventory, license import, and license deployment or removal operations. The Log Entries pane displays
detailed results of the currently selected activity. License Manager logs summary-based information. The logged information
includes status, date and time, unique identifier, and a list of logged events.
To view the logs, click Logs.
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22 Managing tasks and logs