Dell EMC License Manager Version 1.6 User's Guide October 2020 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2017 - 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
1 About Dell EMC License Manager Dell EMC License Manager is a one-to-many license deployment and reporting tool for integrated Dell Remote Access Controller (iDRAC) and Chassis Management Controller (CMC) licenses.
2 Installing License Manager Topics: • • • Minimum system requirements Limitations Installing License Manager Minimum system requirements Table 1. Minimum system requirements Particulars Requirement Hard Disk Drive (HDD) 200 MB (minimum) RAM 2 GB (minimum) Operating systems ● Microsoft Windows 10 ● Windows Server 2016 ● Windows Server 2019 Network 100 Mbps or higher Screen Resolution 1024 X 768 Microsoft .NET 4.5 Remote Management Windows Remote Management (WinRM) 2.
● To enable specific program features and to change the installation path, select Custom, and then click Next. In Custom Setup, select the License Manager features that you require, verify the available drive space, and then assign a new location for installing License Manager. 7. In the Ready to Install the Program screen, click Install. The InstallShield Wizard Completed page is displayed. 8. If you want to start License Manager, select the Launch Dell EMC License Manager check box, and then click Finish.
3 Getting started with License Manager You can access License Manager from the Windows desktop in one of the following methods: ● Windows 8, Windows Server 2012, or later operating systems — Click the Start symbol, and then click License Manager. ● Windows 7, Windows Server 2008, or earlier operating systems — Click Start→ All Programs→ Dell OpenManage Applications→ License Manager→ License Manager. ● Double-click the License Manager icon.
1. Menu bar 2. Task status bar 3. Left pane 4. Working pane Menu Bar The menu bar consists of the Actions, View, and Help menus. Actions Menu The Actions menu consists of: ● Discover and Inventory Systems — Opens the Discovery/Inventory Wizard. See Inventorying Licensable Systems. ● Change Server Password — Select to normalize the unique password of the servers. See Changing the iDRAC unique password on page 12.
● Generate Support Log Archive — Generate an archive of activity logs which Dell Technical Support can use to troubleshoot problems. ● About — View the License Manager version and copyright information. Task Status Bar The Task Status bar shows the status (when License Manager is connected to a Dell Online account), number of running and completed tasks. Clicking the Task Status bar activates the Task view. Help Icon Click to access the context-sensitive online help.
Tasks view The Tasks view is accessible through the Tasks link in the navigation pane. From the Tasks View, you can: ● View archived task results ● Save reports ● Generate support log archives For more information about Tasks View, see Managing Tasks and Logs. Logs view The Logs view is accessible through the Logs link in the navigation pane.
Bound license A Perpetual license is bound to a particular system Service Tag and you can deploy the license only on those systems. Upgrade license An upgrade license includes an Upgrade ID referencing the Entitlement ID of the upgraded license. License features Each license includes a specific set of iDRAC features that are enabled by the license. The license description summarizes the level of features included in the license.
Table 2.
4 Changing the iDRAC unique password License Manager supports the feature to securely change the unique user iDRAC password to the user specified password. NOTE: This feature is supported only on iDRAC9 and later versions. To change the unique root account password: 1. Click Actions > Change Server Password. The Change Server Password window is displayed. 2. To Add Devices, perform one of the following: ● Manually change the credentials by typing Service Tag and unique password, and then click Add.
10. Click Next. The Summary window displays the Service Tag List and the IP range/address. 11. Click Run to change the unique iDRAC password of the selected devices in the IP range/address to the new password. The password change progress is displayed in the Tasks view. The Results table displays the status of the operation, and the task result. More information is provided in the Execution Log table.
5 Working with licensable systems Using License Manager, you can discover and inventory systems, deploy licenses, and save reports. The Systems view provides a summary of inventoried systems and the non-evaluation licenses are retrieved during inventory for archival purposes.
8. On the Confirm Settings page of the Discovery / Inventory Wizard: ● Review the discovery settings you provided. Click Back to edit the settings. ● If you do not want to view the inventory task progress in the task pane, clear the Show task pane after launch check box. 9. Click Run Discovery / Inventory. The Tasks view is displayed. You can go to the Systems view to see the inventoried systems. NOTE: If you have cleared the Show task pane after launch check box in step 8, the Systems view is displayed.
6 Managing licenses You can deploy licenses to licensable systems by using the License Manager. License Manager also supports the export of license archives for backup. The status of available licenses can be viewed from the Licenses view, and the entitlement details of the licenses is available in the Entitlements view. The entitlement details of the licenses are obtained by connecting to the Dell Online account.
4. Copy the generated OTP from the Dell Online Portal. NOTE: The OTP is valid for 30 minutes. If the OTP is not used within 30 minutes, it has to be requested again by connecting to Dell Online. 5. In the Connect to Dell Online window of License Manager, enter the OTP that was copied from the Dell Online Portal. a. Select the Save Connection credentials check box to save the connection credentials to reconnect to Dell Online.
8. In the Connection Results window, you can see if the connection to Dell Online is successful. If the connection is successful, click Next. 9. If the License Manager is not able to connect to Dell Online because of an invalid OTP or incorrect proxy settings, click Close. To reconnect to Dell Online, obtain a new OTP or ensure the correct proxy settings are entered. After the download of the license information is complete, a summary of the purchased licenses that are unbound is displayed. 10. Click Close.
Binding licenses You can bind all the unbound licenses to the inventoried systems by using the License Manager. Before you bind the licenses: ● Discover and inventory the licensable systems. ● Obtain and import licenses by doing one of the following: ○ Connecting to Dell Online to automatically import the unbound licenses from the Dell Online account. ○ Downloading the license archives from Dell Online Licensing Portal and importing the licenses into License Manager. 1.
NOTE: You can monitor the deployment in task view. As systems are updated, corresponding information in Systems view and Licenses view are updated. Selecting systems for license deployment 1. In Systems, select the systems on which you want to deploy licenses. 2. Click Deploy Associated Licenses. 3. Select the licenses to deploy on the systems and click Next. 4. In communication settings, provide the management controller credentials, verify communication settings, and then click Next.
4. Type the management controller credentials, confirm the communication settings, and then click Finish. Downloading bound licenses 1. Click Entitlements. The Entitlements Inventory window displays the entitlement details of the licenses imported by connecting to the Dell Online account. 2. Select the bound licenses you want to download and click Download Bound Licenses.
7 Managing tasks and logs From the Tasks view, you can monitor the progress of long-running tasks. The Task Status table includes a summary of executing and recently completed tasks. The Results tab includes a summary of operation results, and the Execution Logs tab includes the detailed log of the currently selected task or operation.
Generating support log archives When directed by technical support, click Generate Support Log Archive. Select the folder where you want to save the archive, and then click Save. This option generates a zip archive containing the text of each result log. Provide the archived data file to technical support as directed.
8 Troubleshooting Topics: • • • Importing license License inventory or discovery, and license deployment License status warnings Importing license Cannot import trial licenses Message: Trial licenses are not supported by the license manager. Resolution: Apply a trial license through the iDRAC or CMC GUI or RACADM CLI. For more information, see the iDRAC or CMC documentation. License or archive is corrupt or unreadable Messages: ● ● ● ● Unable to read archive file.
● Unable to establish communications certificate authority. ● Unable to establish communications revocation. The server used to check ● Unable to establish communications - The SSL certificate is signed by an unknown The SSL certificate could not be checked for for revocation might be unreachable. The SSL certificate is expired. Resolution: If the certificate name does not match the hostname, install a certificate that matches the address on which the management controller is inventoried.
9 Systems From Systems, you can discover and inventory systems, deploy licenses, and save reports. Table 3.
Table 4. System Inventory Table (continued) Field Description For more information about the management controller functionality supported by each feature level, access the online licensing portal at dell.com/support/retail/lkm. NOTE: Not all hardware supports all management features. For more information, see the hardware documentation. Purchased License The highest license class of any perpetual license bound to the system is shown.
Table 5. Systems Detail Pane (continued) Field Description Expiration Date on which the license expires (if applicable) Term The license term. For more information, see Understanding Licenses. Date Purchased The date the license was purchased Date Imported The date the license was imported Discovery/Inventory Wizard Type these values to set IP range and host information. Table 6.
Table 7. Edit Inventory Range (continued) Field Description Description (Optional) Type a description. Communication settings Optimal parameter values depend on the characteristics of a network. In communication settings, you can type credentials, Ping (ICMP) Settings, and WS-Man Settings. Table 8. Communication settings Field Description Credentials You must specify the credentials to conduct discovery inventory. Credential information is not persistent across task executions.
Table 8. Communication settings (continued) Field Description Timeout The time within which the WS-Man host must begin to return data before the communication attempt fails. The default value is 30 seconds. Port The HTTPS communication port configured on the iDRACs. The default port is 443. On this port, ensure that firewall settings allow the HTTPS communication between the management station and the iDRACs.
10 Licenses From Licenses, you can import and deploy matching licenses, archive exported license, and save reports. Table 9. Licenses Field Description Import Licenses Click to import licenses from a file system. Export Archive Select to archive licenses Deploy Licenses Select to deploy licenses matched to a licensable system.
Connect to Dell Online Table 10. Connect to Dell Online Field Description Enter Connection Credentials Dell Online Click the link to open the Dell Online Account web page. A new OTP is generated after typing the Dell Online Account credentials. Credentials OTP (One Time Password) Type the OTP generated by connecting to Dell Online Account Options Save Connection Credentials Select the check box to enable the License Manager to reconnect to Dell Online Account by saving the connection credentials.
Table 11. Bind Licenses (continued) Field Description Bind Licenses Management Controller Username Type the management controller user name Management Controller Password Type the management controller password WS-Man Settings Validate Certificate Name If enabled, this ensures that inventory communications are conducted only with systems identifying themselves based on a certificate that matches the address used to communicate with that system.
Table 12. Manage Licenses (continued) Field Description Active License The class and term of the highest class license installed on the system Credentials Management Controller Username Type the management controller user name. If you are using Active Directory authentication, enter the user name in the format domain\user name.
11 Entitlements The Entitlement Inventory table contains summary of the Entitlement IDs, type of the licenses, and the binding status of the licenses which are obtained by connecting to Dell Online. Table 13.
Table 14. Change Server Password (continued) Field Description Subnet Mask The subnet mask for the provided IPv4 address Individual Address (IPv4) Select to provide an individual IP address. Text file with IP addresses Select to enter the IP addresses using a text file that includes an IP address or host name in each line. Load Click to browse and select the text file. Enter New Password Enter New Password Type the new password for the selected systems.
12 Tasks From Tasks, you can view discovery and inventory, and license deployment task information. Table 15.
13 Logs From Logs, you can view License Manager activities, clear log results, and save reports. Table 16.
