Users Guide

故障排除

主题：

• 导入许可证

• 许可证资源清册或查找和许可证部署

• 许可证状态警告

导入许可证

无法导入试用版许可证

消息：Trial licenses are not supported by the license manager

解决方案：通过 iDRAC 或 CMC GUI 或 RACADM CLI 应用试用版许可证。有关更多信息，请参阅 iDRAC 或 CMC 说明文件。

许可证或存档损坏或不可读取

消息：

● Unable to read archive file.

● The archive does not contain any license files.

● Unable to parse license.

● The digital signature is invalid.

解决方案：再次从位于 dell.com/support/retail/lkm 的 Dell 在线授权门户下载许可证存档。

许可证资源清册或查找和许可证部署

解决查找/资源清册错误时，通过访问 iDRAC 或 CMC GUI 确保对应于 iDRAC7 或更高版本的远程地址。要访问 iDRAC 或 CMC GUI，

请通过使用 Web 浏览器连接至系统 IP/主机名称。如果系统不含 iDRAC7，则忽略此错误消息。

无效凭据

消息: Unable to establish communications - Access is denied.

解决方案：输入正确的凭据。如果 iDRAC 不共享通用凭据，您必须使用不同的凭据运行多个查找或资源清册任务。

证书错误

消息：

● Unable to establish communications - The SSL certificate contains a common name (CN) that

does not match the hostname.

● Unable to establish communications - The SSL certificate is signed by an unknown certificate

authority.

● Unable to establish communications - The SSL certificate could not be checked for revocation.

The server used to check for revocation might be unreachable.

● Unable to establish communications - The SSL certificate is expired.

故障排除