Dell EMC License Manager Version 1.4 User's Guide June 2017 Rev.
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries.
Contents Chapter 1: About Dell EMC License Manager................................................................................. 5 What is New in This Release.............................................................................................................................................5 Chapter 2: Installing License Manager...........................................................................................6 Minimum System Requirements...................................................
Clearing Completed Tasks...............................................................................................................................................22 Viewing License Manager Logs......................................................................................................................................22 Generating Support Log Archives.................................................................................................................................
1 About Dell EMC License Manager Dell EMC License Manager is a one-to-many license deployment and reporting tool for integrated Dell Remote Access Controller (iDRAC) and Chassis Management Controller (CMC) licenses. License Manager can download, bind, deploy, and back up: ● iDRAC licenses on all PowerEdge servers (denoted as yx2x and yx3x) that are equipped with an iDRAC9, iDRAC8, or iDRAC7 Dell Remote Access controller.
2 Installing License Manager Topics: • • • Minimum System Requirements Limitations Installing License Manager Minimum System Requirements Table 1. Minimum System Requirements Particulars Requirement Hard Disk 200 MB (minimum) RAM 2 GB (minimum) Operating Systems Microsoft Windows 10 Microsoft Windows 8.1 Microsoft Windows Server 2016 Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Microsoft Windows Server 2008 R2 Both 64-bit and 32-bit versions are supported.
5. In License Agreement, select I accept the terms in the license agreement and click Next. 6. In Setup Type, do any of the following: ● To accept the default installation path, choose the Typical installation, and click Next. ● To enable specific program features and change the installation path, select the Custom installation option and click Next. In Custom Setup, select the License Manager features that you require; check for disk space and assign a new location for installing License Manager. 7.
3 Getting Started With License Manager You can access License Manager from the Windows desktop in one of the following ways: ● Windows 8, Windows Server 2012, or later operating systems — Move the mouse pointer to the bottom-left corner, and then click the Start icon. On the Start screen, click the License Manager tile. ● Windows 7, Windows Server 2008, or earlier operating systems — Click Start→ All Programs→ Dell OpenManage Applications→ License Manager→ License Manager.
1. Menu bar 2. Task status bar 3. Navigation pane 4. Active view pane Menu Bar The menu bar consists of the Actions, View, and Help menus. Actions Menu The Actions menu consists of: ● Discover and Inventory Systems — Launches the Discovery/Inventory Wizard. See Inventorying Licensable Systems. ● Change Server Password — Select this option to normalize the unique password of the servers.
● Online Support — To access the Dell Technical Support at dell.com/support. ● Generate Support Log Archive — To generate an archive of activity logs which Dell Technical Support can use to troubleshoot problems. ● About — To view the License Manager version and copyright information. Task Status Bar The Task Status bar shows the status when License Manager is connected to a Dell Online account, number of running and completed tasks. Clicking the Task Status bar activates the Task view.
Tasks View The Tasks view is accessible through the Tasks link in the navigation pane. From the Tasks View, you can: ● View archived task results ● Save reports ● Generate support log archives For more information on tasks view, see Managing Tasks and Logs. Logs View The Logs view is accessible through the Logs link in the navigation pane. From the Logs View, you can: ● View archived task results ● Save reports ● Generate support log archives For more information on logs view, see Managing Tasks and Logs.
Evaluation Licenses Evaluation licenses allow a 30-day trial of specific iDRAC features, with an available 30-day extension. NOTE: You cannot deploy or archive evaluation licenses in License Manager. Bound Licenses Dell Perpetual licenses are bound to a particular system Service Tag and you can deploy the licenses only on those systems. Upgrade Licenses Some Dell Licenses are upgradeable. An upgrade license includes an Upgrade ID referencing the Entitlement ID of the upgraded license.
Table 2. Filter Options (continued) Filter Option Description Is less than To create the lesser than logic. Is less than or equal to To create the lesser than or same as logic. Is greater than To create the greater than logic. Is greater than or equal to To create the greater than or same as logic. Is null To include the is void logic. Is not null To include the is not void logic.
4 Working With Licensable Systems Topics: • • • • • Inventorying Licensable Systems Editing an Inventory Range Viewing inventoried systems Removing System Information Saving Reports Inventorying Licensable Systems Performing discovery and inventory of licensable systems enables you to view the licensing status for those systems. Perform a system’s inventory before deploying licenses for the system. The inventory process automatically retrieves the installed nonevaluation licenses for archival purposes.
● If you do not want to view the inventory task progress in the task pane, deselect the Show task pane after launch option. 9. Click Run Discovery / Inventory. The Tasks view is displayed. You can go to the Systems view to see the inventoried systems. NOTE: If you deselected the Show task pane after launch option in step 8, the Systems view is displayed. Editing an Inventory Range Specify the management controller IP addresses in the appropriate discovery/inventory tables.
5 Managing Licenses Using License Manager you can deploy licenses to licensable systems. License Manager also supports the export of license archives for backup. The status of available licenses can be viewed from the Licenses view, and the entitlement details of the licenses is available in the Entitlements view. The entitlement details of the licenses are obtained by connecting to the Dell Online account.
NOTE: The OTP is valid for 30 minutes. If the OTP is not used within 30 minutes, then it has to be requested again by connecting to Dell Online. 5. In the Connect to Dell Online window of License Manager, enter the OTP that was copied from the Dell Online Portal. a. Select Save Connection credentials option to save the connection credentials to reconnect to Dell Online. If the Save connection credentials option is not selected or login account is changed, then the saved credentials become invalid.
9. If the License Manager is not able to connect to Dell Online because of an invalid OTP or incorrect proxy settings, then click Close. To reconnect to Dell Online obtain a new OTP or ensure the correct proxy settings are entered. 10. After the download of the license information is complete, a summary of the purchased licenses that are unbound is displayed. Click Close. The Task Status window is displayed. The summary of the downloaded entitlements can be viewed in the Entitlements navigation pane.
● Discover and inventory the licensable systems. ● Obtain and import licenses by performing one of the following: ○ Connecting to Dell Online to automatically import the unbound licenses from the Dell Online account. ○ Downloading the license archives from Dell Online Licensing Portal and importing the licenses into License Manager. 1. In the License Manager, click Actions > Bind Licenses. Bind Licenses window is displayed. 2. Select the License Type. Click Next.
Selecting Systems For License Deployment 1. In Systems, select the systems on which you want to deploy licenses. 2. Click Deploy Associated Licenses. 3. Select the licenses to deploy on the systems and click Next. 4. In communication settings, provide the management controller credentials, verify communication settings, and then click Next. NOTE: You can monitor the deployment in task view. As systems are updated, corresponding information in system view and license view are updated.
Downloading Bound Licenses To download the bound licenses: 1. Click Entitlements. The Entitlements Inventory window displays the entitlement details of the licenses imported by connecting to the Dell Online account. 2. Select the bound licenses you want to download, and click Download Bound Licenses. NOTE: The Is Bound column in the Entitlement Inventory table specifies whether the entitlements are bound to the licensable systems. 3.
6 Managing Tasks and Logs From the Tasks view, you can monitor the progress of long-running tasks. The Task Status table includes a summary of executing and recently completed tasks. The Results tab includes a summary of operation results and the Execution Logs tab includes the detailed log of the currently selected task or operation.
Generating Support Log Archives When directed by technical support, click Generate Support Log Archive. Select the folder where you want to save the archive, and then click Save. This option generates a zip archive containing the text of each result log. You can provide the log to technical support as directed.
7 Changing the Unique iDRAC Password License Manager supports the feature to securely change the unique user iDRAC password to the user specified password. NOTE: This feature is supported only for the servers with iDRAC9. NOTE: The user has to enter the service tag, and unique password information in the .csv file. NOTE: The .csv file that is uploaded to the License Manager must be unencrypted. To change the unique root account password: 1. In the License Manage, click Actions > Change Server Password.
8 Troubleshooting Topics: • • • License Importing License Inventory/Discovery And License Deployment License Status Warnings License Importing Cannot Import Trial Licenses Message: Trial licenses are not supported by the license manager. Resolution: Apply a trial license through the iDRAC or CMC GUI or RACADM CLI. For more information, see the iDRAC or CMC documentation. License Or Archive Is Corrupt Or Unreadable Messages: ● ● ● ● Unable to read archive file.
● Unable to establish communications - The SSL certificate could not be checked for revocation. The server used to check for revocation might be unreachable. ● Unable to establish communications - The SSL certificate is expired. Resolution: If the certificate name does not match the hostname, install a certificate matching the address on which the management controller is inventoried. Alternatively, disable certificate name validation in your discovery/inventory settings.
9 Systems — Reference From Systems, you can discovery and inventory systems, deploy licenses, and save reports. Table 3. Systems — Reference Field Description Run Discovery and Inventory Select to discover and inventory the supported management controllers. Deploy Associated Licenses Select to deploy licenses. Save Report Select to save license reports. Delete Select to remove systems from the License Manager inventory.
Table 4. System Inventory Table (continued) Field Description For more information on the management controller functionality supported by each feature level, access the online licensing portal at dell.com/support/retail/lkm. NOTE: Not all hardware supports all management features. For more information, see the hardware documentation. Purchased License The highest license class of any perpetual license bound to the system is shown.
Table 5. Systems Detail Pane (continued) Field Description Expiration Date on which the license expires (if applicable). Term The license term. For more information, see Understanding Licenses. Date Purchased The date the license was purchased. Date Imported The date the license was imported. Discovery/Inventory Wizard Provide these values to set IP range and host information. Table 6.
Table 7. Edit Inventory Range (continued) Field Description Description (Optional) Enter a description. Communication Settings Optimal parameter values depend on the characteristics of a network. In communication settings, you can provide credentials, Ping (ICMP) Settings, and WS-Man Settings. Table 8. Communication Settings Field Description Credentials You must specify the credentials to conduct discovery inventory. Credential information is not persistent across task executions.
Table 8. Communication Settings (continued) Field Description Timeout The time within which the WS-Man host must begin to return data before the communication attempt fails. The default is 30 seconds. Port The HTTPS communication port configured on the iDRACs. The default port is 443. On this port, ensure that firewall settings allow HTTPS communication between the management station and the iDRACs.
10 Licenses — Reference From Licenses, you can import and deploy matching licenses, archive exported license, and save reports. Table 9. Licenses — Reference Field Description Import Licenses Click to import licenses from a file system. Export Archive Select to archive licenses. Deploy Licenses Select to deploy licenses matched to a licensable system. The options include: ● Deploy Selected Licenses ● Automatically Deploy Licenses Save Report Select to save the license report.
Connect to Dell Online Table 10. Connect to Dell Online Field Description Enter Connection Credentials Dell Online Click the link to open the Dell Online Account web page. A new OTP is generated after providing the Dell Online Account credentials. Credentials OTP (One Time Password) Enter the OTP generated by connecting to Dell Online Account. Options Save Connection Credentials Click the check box to enable the License Manager to reconnect to Dell Online Account by saving the connection credentials.
Table 11. Bind Licenses (continued) Field Description Deploy licenses after binding Select to deploy the licenses after the license is bound to the system. Bind Licenses Management Controller Username Provide the management controller user name. Management Controller Password Provide the management controller password.
Table 12. Manage Licenses (continued) Field Description NOTE: Licenses already deployed on a system do not appear in the Operation Selection page. Active License The class and term of the highest class license installed on the system. Credentials Management Controller Username Provide the management controller user name. If you are using Active Directory authentication, enter the user name in the format Domain\User name.
11 Entitlements — Reference The Entitlement Inventory table contains summary of the Entitlement IDs, type of the licenses, and the binding status of the licenses which are obtained by connecting to Dell Online. Table 13. Entitlements — Reference Field Description Save Report Select to save the entitlements report. Download Bound Licenses Select to download the bound licenses which are obtained by connecting to the Dell Online account. Entitlement ID The unique license identifier.
Table 14. Change Server Password (continued) Field Description Individual Address (IPv4) Select to provide an individual IP address Text file with IP addresses Select to enter the IP addresses using a text file that includes an IP address or host name in each line. Load Click to browse and select the text file. Enter New Password Enter New Password Enter the new password for the selected systems.
12 Tasks — Reference From Tasks, you can view discovery and inventory, and license deployment task information. Table 15. Tasks — Reference Field Description Cancel Selected Task Select to cancel a listed task. Clear Completed Task Select to purge completed task information. Status Status type of the task is listed. ● Normal—The task is successfully completed. ● Failure—The task is not completed. ID Unique ID assigned to the task. Task Description of the task.
13 Logs — Reference From Logs, you can view License Manager activities, clear log results, and save reports. Table 16. Logs — Reference Field Description Clear Logs Select to purge logged information. Generate Support Log Archive Select to archive logged information. Save Report Select to save log report. Result Status type of the listed task: ● Normal—The task is successfully completed. ● Failure—The task is not completed. ID Unique ID assigned to the task.
