Users Guide

132 Troubleshooting
The failed print job is still in
your computer's print queue.
• If the failed print job is still in your computer's print queue,
delete it.
• Otherwise, double-click the printer icon in the following folder
and cancel all documents:
• (Windows Server
®
2003)
Click Start > Printers and Faxes.
• (Windows Vista
®
)
Click
(Start) > Control Panel > Hardware and Sound >
Printers.
• (Windows
®
7)
Click
(Start) > Devices and Printers > Printers and
Faxes. Right-click your Dell machine and select See what's
printing.
• (Windows
®
8)
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel.
In the Hardware and Sound group, click View devices and
printers > Printers.
• (Windows Server
®
2008)
Click Start > Control Panel > Printers.
• (Windows Server
®
2012)
Move your mouse to the lower right corner of your desktop.
When the menu bar appears, click Settings > Control Panel.
In the Hardware group, click View devices and printers >
Printers.
• (For Windows Server
®
2012 R2)
Click Control Panel on the Start screen. In the Hardware
group, click View devices and printers. Right-click your Dell
machine and select See what's printing.
• OS X v10.8.x
Click the System Preferences > Print & Scan.
• OS X v10.9.x, 10.10.x
Click the System Preferences > Printer & Scanner.
Wired/Wireless
Your Dell machine is not
connected to the wireless
network.
Print the WLAN Report to check the error code on the printed
report.
Wireless
If you have checked and tried all of the above, but your Dell machine still cannot print, uninstall the printer driver
and reinstall it.