Owners Manual

ManualsBrandsDell ManualsConverged InfrastructureDSS 2500

148

149

150

151

152

153

154

155

156

157

d. Install the system cover.

e. Run the appropriate diagnostic test. See the Using system diagnostics section.

Related references

Getting help on page 157

Using system diagnostics on page 141

Related tasks

Removing the system cover on page 54

Installing the system cover on page 55

Troubleshooting expansion cards

Prerequisites

CAUTION: Many repairs may only be done by a certified service technician. You should only perform

troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or

telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by

your warranty. Read and follow the safety instructions that are shipped with your product.

NOTE: When troubleshooting an expansion card, you also have to see the documentation for your operating system and the

expansion card.

NOTE: Riser slots are not hot-pluggable.

Steps

1. Run the appropriate diagnostic test. See the Using system diagnostics section.

2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3. Remove the system cover.

4. Ensure that each expansion card is firmly seated in its connector.

5. Install the system cover.

6. Turn on the system and attached peripherals.

7. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical

outlet.

8. Remove the system cover.

9. Remove all expansion cards installed in the system.

10. Install the system cover.

11. Run the appropriate diagnostic test. See the Using system diagnostics section.

12. For each expansion card you removed in step 8, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

b. Remove the system cover.

c. Reinstall one of the expansion cards.