Dell DSS 1510 Owner's Manual Regulatory Model: E28S Series Regulatory Type: E28S002
Notes, cautions, and warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws.
Contents 1 Dell DSS 1510 system overview...................................................................................................... 7 Supported configurations for the Dell DSS 1510 system..................................................................................................8 Front panel features.............................................................................................................................................................. 9 Front panel features of a 4 x 3.
Methods to download firmware and drivers.............................................................................................................. 25 5 Pre-operating system management applications........................................................................... 26 Options to manage the pre-operating system applications........................................................................................... 26 System Setup.......................................................................
Expansion cards and expansion card riser........................................................................................................................78 Expansion card installation guidelines..........................................................................................................................78 Removing the expansion card riser.............................................................................................................................
9 Troubleshooting your system..................................................................................................... 126 Troubleshooting system startup failure...........................................................................................................................126 Troubleshooting external connections............................................................................................................................ 126 Troubleshooting the video subsystem............
1 Dell DSS 1510 system overview The Dell DSS 1510 rack servers support up to: • • • • One Intel Xeon EP E5-2600 v4, E5-2600 v3, E5-1600 v4, or E5-1600 v3 processor 4 x 3.5-inch cabled hard drives with non-redundant power supply unit (PSU) or 4 x 3.5-inch hot swappable hard drives with redundant PSU or 8 x 2.
Supported configurations for the Dell DSS 1510 system Figure 1.
Front panel features The front panel provides access to the features available on the front of the server, such as the power button, NMI button, system identification tag, system identification button, and USB and VGA ports. The hot swappable hard drives are accessible from the front panel. Front panel features of a 4 x 3.5-inch hard drive chassis Figure 2. Front panel features of a 4 x 3.5-inch hard drive chassis 1. Power button 3. Information tag 2. Diagnostic indicator 4. Hard drives Table 1.
Front panel features of a 8 x 2.5-inch hard drive chassis Figure 3. Front panel features of a 8 x 2.5-inch hard drive chassis 1. Power button 3. Information tag 2. Diagnostic indicator 4. Hard drives Table 2. Front panel features of a 8 x 2.5-inch hard drive chassis Item Indicator, Button, or Connector 1 Power button Icon Description Press the power button to turn the system on or off. The indicator on the button indicates if the system is on or off.
Front panel features of a 4 x 3.5-inch cabled hard drive chassis Figure 4. Front panel features of a 4 x 3.5-inch cabled hard drive chassis 1. Power button 3. Information tag 2. Diagnostic indicators 4. Hard drives Table 3. Front panel features of a 4 x 3.5-inch cabled hard drive chassis Item Indicator, Button, or Connector 1 Power button Icon Description Press the power button to turn the system on or off. The indicator on the button indicates if the system is on or off.
Back panel features Figure 5. Back panel features 1. 3. 5. 7. 9. Serial connector PCIe expansion card slot (2) Ethernet port (2) System identification port USB 2.0 port 2. 4. 6. 8. 10. BMC port (optional) Power supply unit (PSU1 and PSU2) System identification button USB 3.0 port Video/VGA port Table 4. Back panel features Item Indicator, Button, or Connector 1 Serial connector Use the serial port to connect a serial device to the system.
Item Indicator, Button, or Connector 7 System identification port Use the system identification port to connect the system status indicator assembly through the optional cable management arm. 8 USB 3.0 port Use the USB 3.0 port to connect USB devices to the system. These ports are 9-pin, USB 3.0 compliant. 9 USB 2.0 port Use the USB 2.0 port to connect USB devices to the system. These ports are 4-pin, USB 2.0 compliant.
Hard drive indicator codes Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the hard drive. Figure 6. Hard drive indicators 1. hard drive activity indicator 2. hard drive status indicator 3.
NIC indicator codes Each NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network. Figure 7. NIC indicators 1. link indicator 2. activity indicator Table 7. NIC indicators Convention Status Condition A Link and activity indicators are off The NIC is not connected to the network.
Figure 8. AC PSU status indicator 1. AC PSU status indicator/handle Figure 9. AC PSU status indicator 1. AC PSU status indicator/handle Table 8. AC PSU status indicator Convention Power Indicator Pattern Description A Green A valid power source is connected to the PSU and the PSU is operational. B Flashing green When the firmware of the PSU is being updated, the PSU handle flashes green. CAUTION: Do not disconnect the power cord or unplug the PSU when updating firmware.
Convention Power Indicator Pattern Description NOTE: Ensure that both the PSUs are of the same capacity. NOTE: Mixing PSUs from previous generations of Dell servers can result in a PSU mismatch condition or failure to turn the system on. D Flashing amber Indicates a problem with the PSU. CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the other PSU to make a matched pair can result in an error condition and unexpected system shutdown.
2 Documentation resources This section provides information about the documentation resources for your system. Table 10. Documentation resources for system Task Document Setting up your system For information about installing the system into a rack, Dell.com/dssmanuals see the Rack documentation included with your rack solution. For information about turning on the system and the technical specifications of your system, see the Getting Started With Your System that shipped with your system.
3 Technical specifications Chassis dimensions Figure 11. Chassis dimensions of Dell DSS 1510 system Table 11. Dimensions of Dell DSS 1510 system System X Xa Dell DSS 1510 482.4 mm (18.9 434.0 mm inches) (17.08 inches) Y Z Za Zb 42.8 mm (1.68 inches) 660.4 mm (26 inches) 18.0 mm (0.70 inches) 642.4 mm (25.29 inches) Chassis weight Table 12. Chassis weight System Maximum weight Four hard drive systems 19.3 kg (42.6 lb) Eight hard drive systems 19.9 kg (43.
PSU specifications The DSS 1510 system supports up to two AC power supply units (PSUs). Table 13. PSU specifications PSU Class Heat dissipation (maximum) Frequency Voltage Current 450 W AC Platinum 1871 BTU/hr 50/60 Hz 100–240 V AC, autoranging 6.5 A-3.5 A 550 W AC Platinum 2107 BTU/hr 50/60 Hz 100–240 V AC, autoranging 7.4 A-3.7 A NOTE: Heat dissipation is calculated by using the PSU wattage rating.
Drive specifications Hard drives The DSS 1510 system supports: • • • Up to four 3.5-inch cabled hard drives Up to four 3.5-inch hot swappable SAS, SATA, or Nearline SAS hard drives Up to eight 2.5-inch, hot swappable SAS, SATA, SATA SSD, or Nearline SAS hard drives Ports and connectors specifications USB ports The DSS 1510 system supports one 9-pin, USB 3.0 and one 4-pin USB 2.0-compliant ports on the back panel.
Table 17. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum dew point. Table 18. Maximum vibration specifications Maximum vibration Specifications Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations). Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides tested). Table 19.
Particulate contamination Specifications Conductive dust Air must be free of conductive dust, zinc whiskers, or other conductive particles. NOTE: This condition applies to data center and nondata center environments. Corrosive dust • • Air must be free of corrosive dust. Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and nondata center environments. Table 23.
4 Initial system setup and configuration Setting up your system Complete the following steps to set up your system: Steps 1. Unpack the system. 2. Install the system into the rack. For more information about installing the system into the rack, see your system Rack Installation Placemat at Dell.com/dssmanuals. 3. Connect the peripherals to the system. 4. Connect the system to its electrical outlet. 5. Turn the system on by pressing the power button. 6. Turn on the attached peripherals.
NOTE: You must have BMC local credentials to log in to BMC local. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. You can also access iDRAC by using RACADM. For more information, see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User's Guide available at Dell.com/idracmanuals.
5 Pre-operating system management applications Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: • • • System Setup Boot Manager Preboot Execution Environment (PXE) Related concepts System Setup Boot Manager PXE boot System Setup By using the System Setup screen, you can configure the BIOS settings, BMCsettings, and device settings of your system.
Related reference System Setup System Setup details System BIOS iDRAC Settings utility Device Settings System Setup details The System Setup Main Menu screen details are explained as follows: Option Description System BIOS Enables you to configure BIOS settings. iDRAC Settings Enables you to configure BMC settings. The iDRAC settings utility is an interface to set up and configure the BMC parameters by using UEFI. You can enable or disable various BMC parameters by using the iDRAC settings utility.
Viewing System BIOS To view the System BIOS screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS.
Boot Settings You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot order. Related tasks Viewing Boot Settings Choosing the system boot mode Changing the boot order Related reference Boot Settings details System BIOS Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description hard drive in the list is attempted to boot. When this option is set to Enabled, all hard drives are attempted to boot in the order selected in the Hard-Disk Drive Sequence. This option is not enabled for UEFI Boot Mode. Boot Option Settings Configures the boot sequence and the boot devices. BIOS Boot Settings Enables or disables BIOS boot options. UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6 PXE.
Related tasks Viewing Boot Settings Related reference Boot Settings Boot Settings details Network Settings You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the UEFI mode. NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of the network controllers handles the network settings.
Option Description PXE Device n Settings(n = 1 to 4) Enables you to control the configuration of the PXE device. Related tasks Viewing Network Settings Related reference Network Settings UEFI iSCSI Settings You can use the iSCSI Settings screen to modify iSCSI device settings. The iSCSI Settings option is available only in the UEFI boot mode. BIOS does not control network settings in the BIOS boot mode. For the BIOS boot mode, the option ROM of the network controller handles the network settings.
System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button.
Option Description TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system. Clears all the contents of the TPM. The TPM Clear option is set to No by default. Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option, virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to Off by default.
Secure Boot Custom Policy Settings details The Secure Boot Custom Policy Settings screen details are explained as follows: Option Description Platform Key Imports, exports, deletes, or restores the platform key (PK). Key Exchange Key Database Enables you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database. Authorized Signature Database Imports, exports, deletes, or restores entries in the Authorized Signature Database (db).
Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot. NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password. You have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error message that the system has stopped functioning and must be turned off.
System Information You can use the System Information screen to view system properties such as Service Tag, system model name, and the BIOS version. Related tasks Viewing System Information Related reference System Information details System BIOS Viewing System Information To view the System Information screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Related tasks Viewing System Information Related reference System Information System Information details Memory Settings You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions, such as system memory testing and node interleaving. Related tasks Viewing Memory Settings Related reference Memory Settings details System BIOS Viewing Memory Settings To view the Memory Settings screen, perform the following steps: Steps 1.
Option Description System Memory Testing Specifies whether the system memory tests are run during system boot. Options are Enabled and Disabled. This option is set to Disabled by default. Memory Operating Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mode Mirror Mode, Spare Mode, Spare with Advanced ECC Mode. This option is set to Optimizer Mode by default.
Processor Settings details About this task The Processor Settings screen details are explained as follows: Option Description Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS displays only one logical processor per core. This option is set to Enabled by default.
Option Description Option Description Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. Related tasks Viewing Processor Settings Related reference Processor Settings SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.
Option Description Security Freeze Lock Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is applicable only for ATA and AHCI modes. Write Cache Enables or disables the command for Embedded SATA drives during POST. Port A Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled.
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3. On the System Setup Main Menu screen, click System BIOS. 4. On the System BIOS screen, click Integrated Devices. Related reference Integrated Devices Integrated Devices details Integrated Devices details About this task The Integrated Devices screen details are explained as follows: Option Description USB 3.0 Setting Enables or disables the USB 3.
Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Related tasks Viewing Serial Communication Related reference Serial Communication details System BIOS Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Steps 1. Turn on, or restart your system. 2.
Option Description from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1. Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed. This option is set to 115200 by default. Remote Terminal Type Sets the remote console terminal type.
Option Description Energy Efficient Turbo Enables or disables the Energy Efficient Turbo option. C1E Enables or disables the processor to switch to a minimum performance state when it is idle. This option is set to Enabled by default. C States Enables or disables the processor to operate in all available power states. This option is set to Enabled by default.
Related reference Miscellaneous Settings Miscellaneous Settings details Miscellaneous Settings details About this task The Miscellaneous Settings screen details are explained as follows: Option Description System Time Enables you to set the time on the system. System Date Enables you to set the date on the system. Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes.
Related reference System BIOS Entering the iDRAC Settings utility Steps 1. Turn on or restart the managed system. 2. Press F2 during Power-on Self-test (POST). 3. On the System Setup Main Menu page, click iDRAC Settings. The iDRAC Settings screen is displayed. Related reference iDRAC Settings utility Changing the thermal settings The iDRAC settings utility enables you to select and customize the thermal control settings for your system. 1. Click iDRAC Settings > Thermal. 2.
Viewing Boot Manager To enter Boot Manager: Steps 1. Turn on, or restart your system. 2. Press F11 when you see the following message: F11 = Boot Manager If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your system and try again. Related reference Boot Manager Boot Manager main menu Boot Manager main menu Menu item Description Continue Normal Boot The system attempts to boot to devices starting with the first item in the boot order.
PXE boot The Preboot Execution Environment (PXE) is an industry standard client or interface that allows networked computers that are not yet loaded with an operating system to be configured and booted remotely by an administrator.
6 Installing and removing system components This section provides information about installing and removing the system components.
Steps 1. Turn off the system, including any attached peripherals. 2. Disconnect the system from the electrical outlet and disconnect the peripherals. 3. If applicable, remove the system from the rack. 4. Remove the system cover. Related tasks Removing the system cover Related reference Safety instructions After working inside your system Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps 1. Install the system cover. 2.
3. Disconnect the system from the electrical outlet and peripherals. Steps 1. Loosen the screw that secures the system cover to the chassis. 2. Hold the cover on both sides, and lift the cover away from the system. Figure 12. Removing the system cover a. system cover b. screw Related tasks Installing the system cover Related reference Safety instructions Installing the system cover Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 13. Installing the system cover a. system cover b.
Inside the system Figure 14. Inside the system—with redundant power supply unit (PSU) 1. 3. 5. 7. 9. 11. control panel module cable routing latch PSU (2) memory module socket (A1, A5, A2, A6) memory module socket (A8, A4, A7, A3) hard drive/SSD 2. 4. 6. 8. 10.
Figure 15. Inside the system—with non-redundant PSU 1. 3. 5. 7. 9. control panel module PSU memory module socket (A1, A5, A2, A6) memory module socket (A8, A4, A7, A3) cabled hard drive (4) 2. 4. 6. 8. cable routing latch expansion card connector (2) processor 1 cooling fan (4) Cooling shroud The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system.
CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. Steps Holding the touch points, lift the cooling shroud away from the system. Figure 16. Removing the cooling shroud a. cooling shroud b. guide on the cooling shroud c.
1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. Steps 1. Align the guide on the cooling shroud with the slot on the system board. 2. Lower the cooling shroud into the chassis until it is firmly seated. Figure 17. Installing the cooling shroud a. cooling shroud b. guide on the cooling shroud c.
Your system contains 8 memory sockets split into two sets of four sockets. DIMMs in sockets A1 to A8 are assigned to processor 1. Each 4-socket set is organized into two channels. In each channel of the 4-socket set, the release levers of the first socket are marked white and those of the second socket are marked black. Your system contains 8 memory sockets split into two sets of four sockets. DIMMs in sockets A1 to A8 are assigned to processor 1. Each 4-socket set is organized into two channels.
Related reference Mode-specific guidelines Mode-specific guidelines Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected. NOTE: You can mix x4 and x8 DRAM based DIMMs to support RAS features. However, all guidelines for specific RAS features must be followed. x4 DRAM based DIMMs retain Single Device Data Correction (SDDC) in memory optimized (independent channel) mode. x8 DRAM based DIMMs need Advanced ECC mode to gain SDDC.
System Capacity (in GB) DIMM Size (in GB) Number of DIMMs DIMM Rank, Organization, and Frequency DIMM Slot Population 32 8 4 1R, x8, 2400 MT/s A1, A2, A3, A4 16 2 2R, x8, 2400 MT/s A1, A2 32 1 2R, x4, 2400 MT/s A1 8 6 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6 16 3 2R, x8, 2400 MT/s A1, A2, A3 8 8 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8 16 4 2R, x8, 2400 MT/s A1, A2, A3, A4 32 2 2R, x4, 2400 MT/s A1, A2 16 6 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6 32 3 2R,
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module socket. 3. Lift and remove the memory module from the system. Figure 19. Removing the memory module a. memory module b. memory module socket c. memory module socket ejector (2) Next steps 1. Install the memory module. NOTE: If you are removing the memory module permanently, install a memory module blank. 2. 3. 4. 5. 6. If removed, install the PCIe expansion card riser.
Installing memory modules Prerequisites NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module. CAUTION: Many repairs may only be done by a certified service technician.
c. memory module socket ejector (2) Next steps 1. 2. 3. 4. If removed, reinstall the PCIe expansion card riser. Install the cooling shroud. Follow the procedure listed in the After working inside your system section. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory. 5. If the value is incorrect, one or more of the memory modules may not be installed properly.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive blanks installed. 1. Follow the safety guidelines listed in the Safety instructions section. Steps Press the release button and slide the blank out of the hard drive slot. Figure 21. Removing a 3.5-inch hard drive blank a. hard drive blank b.
Figure 22. Installing a 3.5-inch hard drive blank a. hard drive blank Related tasks Removing a 3.5-inch hard drive blank Related reference Safety instructions Removing a 3.5-inch cabled hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Figure 23. Removing a 3.5-inch cabled hard drive carrier 1. hard drive 3. release tab 2. power or data cable 4. hard drive carrier Related tasks Before working inside your system Installing a 3.5-inch cabled hard drive carrier Related reference Safety instructions Installing a 3.5-inch cabled hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 24. Installing a 3.5-inch cabled hard drive carrier 1. power or data cable 3. release tab 5. screw (4) 2. hard drive 4. hard drive carrier Next steps 1. 2. 3. 4. 5. Follow the procedure listed in the After working inside your system section. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals. Enter the System Setup and ensure that the hard drive's controller is enabled. Exit the System Setup program and reboot the system.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the documentation supplied with your operating system. Steps 1. Press the release button to open the hard drive carrier release handle. 2. Slide the hard drive carrier out of the hard drive slot. CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard-drive blanks installed. 3.
CAUTION: When a replacement hot swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over-written. Any data on the replacement hard drive is immediately lost after the hard drive is installed. Steps 1. If a hard drive blank is installed in the hard drive slot, remove it. 2. Install a hard drive in the hard drive carrier. 3.
2. Install the screws to secure the hard drive to the 3.5-inch hard drive adapter. Figure 27. Installing a 2.5-inch hard drive into a 3.5-inch hard drive adapter a. 3.5-inch hard drive adapter b. screw (2) c. 2.5-inch hard drive Next steps Install the 3.5-inch adapter into the 3.5-inch hard drive carrier. Related tasks Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier Removing a 2.5-inch hard drive from a 3.
Figure 28. Removing a 2.5-inch hard drive from a 3.5-inch hard drive adapter a. 3.5-inch hard drive adapter b. screw (2) c. 2.5-inch hard drive Next steps Install a 2.5-inch hard drive into a 3.5-inch hard drive adapter. Related tasks Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard drive carrier Installing a 2.5-inch hard drive into a 3.5-inch hard drive adapter Related reference Safety instructions Installing a 3.
Figure 29. Installing a 3.5-inch hard drive adapter into a hot swappable hard drive carrier 1. 3.5-inch hard drive carrier 3. hard drive adapter 2. screw (5) 4. 2.5-inch hard drive Next steps 1. Install the hot swappable hard drive carrier into the system. Related tasks Installing a 2.5-inch hard drive into a 3.5-inch hard drive adapter Installing a hot-swappable hard drive carrier Removing a 3.5-inch hot swappable hard drive adapter from a 3.
Figure 30. Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard drive carrier 1. 3.5-inch hard drive carrier 3. hard drive adapter 2. screw (5) 4. 2.5-inch hard drive Related tasks Removing a hot swappable hard drive carrier Installing a 3.
b. hard drive c. hard drive carrier Next steps 1. Install the hot swappable hard drive into the hard drive carrier. 2. Install the hot swappable hard drive carrier into the system. Related tasks Installing a hot-swappable hard drive carrier Installing a hot swappable hard drive into a hard drive carrier Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
NOTE: Each fan is listed in the systems management software, referenced by the respective fan number. If there is a problem with a particular fan, you can easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly. Removing a cooling fan Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Related reference Safety instructions Installing a cooling fan Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Related reference Safety instructions Expansion cards and expansion card riser An expansion card in the server is an add-on card that can be inserted into an expansion slot on the system board or riser card to add enhanced functionality to the system through the expansion bus. NOTE: A System Event Log (SEL) event is logged if an expansion card riser is unsupported or missing. It does not prevent your system from turning on and no BIOS POST message or F1/F2 pause is displayed.
Figure 35. Removing the expansion card riser 1. expansion card riser 3. slot on the chassis 2. touch points on the riser 4. riser connector on the system board Next steps 1. Install the expansion card riser. 2. Follow the procedure listed in the After working inside your system section.
Figure 36. Installing the expansion card riser 1. expansion card riser 3. slot on the chassis 2. touch points on the riser 4. riser connector on the system board Next steps Follow the procedure listed in the After working inside your system section.
3. Hold the expansion card by its edges and remove it from the expansion card connector on the riser. 4. If you are removing the card permanently, install a metal filler bracket over the empty expansion slot and close the expansion card latch. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
2. Holding the card by its edges, position the card so that the card edge connector aligns with the connector on the expansion card riser. 3. Insert the card edge connector into the expansion card connector until the card is firmly seated. NOTE: Ensure that the expansion card is properly seated along the chassis, so that expansion card latch can be closed. 4. If applicable, connect the cables to the expansion card. 5. Install the expansion card riser on the system board. Figure 38.
1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. If applicable, disconnect the cables from expansion card(s). Remove the expansion card riser. NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length card. 5. Remove the cooling shroud. 6. Keep the Phillips #2 screwdriver ready. Steps 1.
Installing the cooling shroud After working inside your system Installing the optional remote management port card Related reference Safety instructions Installing the optional remote management port card Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
5. remote management port card connector on the system board Next steps 1. 2. 3. 4. 5. If removed, reinstall the PCIe expansion card riser. If disconnected, connect the cables to the expansion card(s). Reinstall the cooling shroud. If required, open the expansion card latch on the cooling shroud to secure the full length expansion card. Follow the procedure listed in the After working inside your system section.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket. 1. 2. 3. 4. 5. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. If connected, disconnect the cables from expansion card(s). If required, remove the PCIe expansion card riser. Remove the cooling shroud.
Figure 42. Removing the heat sink (140 W) 1. heat sink 2. captive screw (6) 3. processor shield Next steps Remove the processor. Related tasks Before working inside your system Removing the expansion card riser Removing the cooling shroud Removing a processor Installing a heat sink Related reference Safety instructions Removing a processor Prerequisites WARNING: The processor is hot to touch for some time after the system has been powered down. Allow the processor to cool before removing it.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. If you are upgrading your system (from a single processor system to a dual processor system or a processor with a higher processor bin), download the latest system BIOS version from Dell.
Figure 44. Removing a processor 1. 3. 5. 7. socket-release lever 1 processor processor shield processor socket 2. 4. 6. 8. pin–1 corner of the processor slot (4) socket-release lever 2 tab (4) Next steps 1. 2. 3. 4. 5. 6. Install a processor. Install the heat sink. If removed, reinstall the PCIe expansion card riser. If disconnected, reconnect the cables to the expansion card(s). Reinstall the cooling shroud. Follow the procedure listed in the After working inside your system section.
Installing a processor Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: This is a Field Replaceable Unit (FRU).
Figure 45. Installing a processor 1. 3. 5. 7. socket-release lever 1 processor processor shield processor socket 2. 4. 6. 8. pin–1 corner of the processor slot (4) socket-release lever 2 tab (4) Next steps NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions. 1. Install the heat sink. 2. Follow the procedure listed in the After working inside your system section.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Install the processor.
NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To prevent overtightening, tighten the retention screw until resistance is felt. The screw tension should be not more than 6 in-lb (6.9 cm-kg). c) Repeat the procedure for the remaining screws. Figure 47. Installing a heat sink (up to 135 W) 1. captive screw (4) 3. processor socket 2. heat sink 4. screw hole (4) 5. To install the 140 W heat sink perform the following steps.
Next steps 1. 2. 3. 4. 5. 6. 7. If removed, reinstall the PCIe expansion card riser. If disconnected, reconnect the cables to the expansion card(s). Reinstall the cooling shroud. If required, open the expansion card latch on the cooling shroud to support the full length expansion card. Follow the procedure listed in the After working inside your system section. While booting, press F2 to enter System Setup and check that the processor information matches the new system configuration.
Removing a redundant power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Installing a redundant power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
Removing a cabled power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4.
Installing a cabled power supply unit Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1.
After working inside your system Removing a cabled power supply unit Related reference Safety instructions Removing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay. Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Installing the power supply unit blank Install the power supply unit (PSU) blank only in the second PSU bay. Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. 2. 3. 4. Follow the safety guidelines listed in the Safety instructions section.
Next steps 1. 2. 3. 4. 5. 6. 7. 8. If applicable, install the PCIe expansion card riser. If applicable, connect the required power or data cables to the expansion card(s). Reinstall the cooling shroud. If applicable, open the expansion card latch on the cooling shroud to secure the full length expansion card. Follow the procedure listed in the After working inside your system section. While booting, press F2 to enter the System Setup and ensure that the battery is operating properly.
Figure 57. Removing the four 3.5-inch hard drive SAS/SATA backplane 1. guide (2) 2. hard drive/SSD backplane 3. release tab (2) 4. backplane power cable 5. backplane signal cable 6. SAS_A connector on the backplane 7.
Figure 58. Cabling diagram—Four 3.5-inch (x4) hard drive SAS/SATA backplane 1. SW_RAID_A connector on the system board 3. SAS_A connector on the backplane 5. system board 104 Installing and removing system components 2. cable routing latch 4.
Figure 59. Removing the eight 2.5-inch SAS/SATA backplane 1. 3. 5. 7. hard drive/SSD backplane backplane signal cable release tab (2) hard drive/SSD connector (8) 2. backplane power cable 4. SAS_A cable connector 6. SAS_B cable connector Figure 60. Cabling diagram—Eight 2.5-inch SAS/SATA backplane 1. expansion card 3. SAS_ A connector on the expansion card 2. SAS_ B connector on the expansion card 4.
5. SAS_A connector on the backplane 7. hard drive/SSD backplane 6. SAS_ B connector on the backplane 8. system board Related tasks Before working inside your system Removing a hot swappable hard drive carrier Installing the hard drive backplane Related reference Safety instructions Installing the hard drive backplane Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
3. release tab (2) 4. backplane power cable 5. backplane signal cable 6. SAS_A connector on the backplane 7. hard drive/SSD connector (4) Figure 62. Installing the eight 2.5-inch SAS/SATA backplane 1. 3. 5. 7. hard drive/SSD backplane backplane signal cable release tab (2) hard drive/SSD connector (8) 2. backplane power cable 4. SAS_A cable connector 6. SAS_B cable connector Next steps 1. Install the hard drives in their original locations. 2.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Keep the Phillips #2 screwdriver handy. Steps 1. Using a Phillips #2 screwdriver, remove the screw(s) securing the control panel to the chassis.
Figure 64. Removing the control panel—eight 2.5-inch hard drive chassis a. control panel b. notches (6) Next steps 1. Replace the control panel. 2. Follow the procedure listed in the After working inside your system section. Related tasks Before working inside your system Installing the control panel Related reference Safety instructions Installing the control panel Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 65. Installing the control panel—four 3.5-inch hard drive chassis a. control panel b. notches (6) Figure 66. Installing the control panel—eight 2.5-inch hard drive chassis a. control panel b. notches (6) Next steps Follow the procedure listed in the After working inside your system section.
1. Follow the safety guidelines listed in the Safety instructions section 2. Follow the procedure listed in the Before working inside your system section. CAUTION: Do not use excessive force when removing the control panel as it can damage the connectors. Steps 1. Remove the screw(s) securing the control panel module to the chassis. 2. Disconnect all the cables connecting the control panel module to the chassis. 3. Slide the control panel module and lift it away from the system. Figure 67.
Figure 68. Removing the control panel module—eight hard drive chassis a. control panel module b. screw (2) c. control panel module connector cable Related tasks Before working inside your system Installing the control panel module Related reference Safety instructions Installing the control panel module Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Figure 69. Installing the control panel module—four hard drive chassis a. control panel module b. screw (2) c. control panel module connector cable Figure 70. Installing the control panel module—eight hard drive chassis a. control panel module b. screw (2) c. control panel module connector cable Next steps Follow the procedure listed in the After working inside your system section.
Related tasks Before working inside your system After working inside your system Removing the control panel module Related reference Safety instructions Power interposer board The power interposer board (PIB) is a board that connects the redundant power supply units (PSUs) to the system board. The PIB is only supported in systems with redundant PSUs. Removing the power interposer board Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
3. fan cable connector 5. PSU cables to the system board (3) 4. screw (2) Related tasks Before working inside your system Removing a cabled power supply unit Installing the power interposer board Related reference Safety instructions Installing the power interposer board Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
Related tasks After working inside your system Removing the power interposer board Related reference Safety instructions System board A system board (also known as the motherboard) is the main printed circuit board found in systems. The system board allows communication between many of the crucial electronic components of the system, such as the central processing unit (CPU) and memory, and also provides connectors for other peripherals.
Figure 73. Screw location on the system board a. screw (9) 4. Lift the system board and slide it toward the front of the chassis.
Figure 74. Removing the system board a. system board Related tasks Before working inside your system Removing the cooling shroud Removing a cooling fan Removing a cabled power supply unit Removing the expansion card riser Removing a heat sink Removing a processor Removing memory modules Installing the system board Related reference Safety instructions Installing the system board Prerequisites CAUTION: Many repairs may only be done by a certified service technician.
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Keep the Phillips #2 screwdriver ready. Steps 1. Unpack the new system board assembly.
Figure 76. Screw location on the system board a. screw (9) Next steps 1. Install / connect the following components: a. the expansion card riser b. heat sink(s) and processors(s) c. processor blank(s) and heat sink blank(s), if installed d. memory modules and memory module blanks e. cooling fans f. cooling shroud g. power supply unit(s) 2. Reconnect all cables to the system board. NOTE: Ensure that the cables inside the system are routed along the chassis wall . 3.
Installing a heat sink Installing a processor Installing memory modules After working inside your system Removing the system board Related reference Safety instructions Entering the system Service Tag by using System Setup If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag. Steps 1. Turn on the system. 2. Press F2 to enter System Setup. 3. Click Service Tag Settings. 4. Enter the Service Tag.
7 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
8 Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the system disables the new password(s) the next time it boots. 5. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 6. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 7. Remove the system cover. 8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6. 9. Install the system cover.
Item Connector Description 6 FAN6 Cooling fan 6 connector 7 FAN5 Cooling fan 5 connector 8 A1, A5, A2, A6 DIMMS for CPU1 channels 0&1 9 FAN4 Cooling fan 4 connector 10 CPU1 Processor socket 1 11 FAN3 Cooling fan 3 connector 12 PWR_CONN B(P2) CPU1 power connector 13 A8, A4, A7, A3 DIMMS for CPU1 channels 2&3 14 FAN2 Cooling fan 2 connector 15 BP_SIG Backplane signal connector 16 HDD_PWR Hard drive power connector 17 SYS_PWR_CONN(P1) 24-pin power connector 18 FP_USB Fr
9 Troubleshooting your system Safety first — for you and your system CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
2. Check the video interface cabling from the system to the monitor. 3. Run the appropriate diagnostic test. Results If the tests run successfully, the problem is not related to video hardware. Next steps If the tests fail, see the Getting help section. Related reference Getting help Troubleshooting a USB device Prerequisites NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7. Steps 1.
If the problem is resolved, replace the interface cable with a known working cable. 3. Turn off the system and the serial device, and swap the serial device with a compatible device. 4. Turn on the system and the serial device. Next steps If the problem persists, see the Getting help section. Related reference Getting help Troubleshooting a NIC Steps 1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section for the available diagnostic tests. 2.
• • • • • • • • • • • Hard drive backplane USB memory key Hard drive tray Cooling shroud Expansion card risers (if installed) Expansion cards Cooling fan assembly (if installed) Cooling fans Memory modules Processor(s) and heat sink(s) System board 4. Let the system dry thoroughly for at least 24 hours. 5. Reinstall the components you removed in step 3 except the expansion cards. 6. Install the system cover. 7. Turn on the system and attached peripherals.
3. Ensure that the following components are properly installed: • • • • • • • • • • cooling shroud expansion card risers (if installed) expansion cards power supply unit(s) cooling fan assembly (if installed) cooling fans processor(s) and heat sink(s) memory modules hard drive carriers/cage hard drive backplane 4. Ensure that all cables are properly connected. 5. Install the system cover. 6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
2. Turn off the system, and disconnect it from the electrical outlet for at least an hour. 3. Reconnect the system to the electrical outlet, and turn on the system. 4. Enter System Setup. If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for system battery messages. Next steps If the problem persists, see the Getting help section.
Related reference Getting help Redundant power supply unit indicator codes Non-redundant power supply unit indicator codes Troubleshooting cooling problems CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Related tasks Before working inside your system Removing the system cover Installing a cooling fan Installing the system cover Related reference Safety instructions Getting help Troubleshooting system memory Prerequisites CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Related tasks Removing the system cover Removing memory modules Installing memory modules Installing the system cover Related reference Getting help System Setup Using system diagnostics Troubleshooting a hard drive Prerequisites CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all files on the hard drive. CAUTION: Many repairs may only be done by a certified service technician.
2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Remove the system cover. Verify that the installed expansion cards are compliant with the expansion card installation guidelines. Ensure that each expansion card is firmly seated in its connector. Install the system cover. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
11. Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the Getting help section. 12. For each expansion card you removed in step 8, perform the following steps: a) b) c) d) e) Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. Remove the system cover. Reinstall one of the expansion cards. Install the system cover. Run the appropriate diagnostic test. See the Using system diagnostics section.
10 Getting help Topics: • • Contacting Dell Documentation feedback Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or customer-service issues: Steps 1.
