Users Guide

Using GUI Console Redirection 177
Why doesn’t the vKVM mouse sync when I use the Dell Systems
Management Tools and Documentation DVD to remotely install the
operating system?
Configure Console Redirection for the operating system that is running on
the target system.
1
In the vKVM toolbar menu, click Tools and select Session Options .
2 In the Session Options window, click the Mouse tab.
3 In the Mouse Acceleration box, select the operating system that is running
on the target system and click
OK .
Why doesn’t the vKVM mouse sync after coming back from hibernation on
a Windows system?
Select a different operating system for mouse acceleration on the vKVM
window pull-down menu. Next, return to the original operating system to
initialize the USB mouse device.
1
In the vKVM toolbar, click Tools and select Session Options .
2 In the Session Options window, click the Mouse tab.
3 In the Mouse Acceleration box, select another operating system and
click
OK .
4 Initialize the USB mouse device.
Why doesn’t the mouse sync in DOS when performing Console
Redirection?
The Dell BIOS is emulating the mouse driver as a PS/2 mouse. By design, the
PS/2 mouse uses relative position for the mouse pointer, which causes the
sync lag. DRAC 5 has a USB mouse driver, which allows absolute position and
closer tracking of the mouse pointer. Even if DRAC 5 passes the USB
absolute mouse position to the Dell BIOS, the BIOS emulation would
convert it back to relative position and retain the behavior.
Why doesn’t the mouse sync under the Linux text console?
Virtual KVM requires the USB mouse driver, but the USB mouse driver is
available only under the X-Window operating system.