Users Guide

166 Using GUI Console Redirection
Why do I get a blank screen on the remote console after completing a
Windows 2000 installation?
The managed system does not have the correct ATI video driver. The DRAC 5
Console Redirection will not run correctly on the SVGA video driver on the
Windows 2000 distribution CD. You must install Windows 2000 using the
Dell Systems Management Tools and Documentation DVD to ensure that you
have the latest, supported drivers for the managed system.
Why do I get a blank screen on the managed system when loading the
Windows 2000 operating system?
The managed system does not have the correct ATI video driver. You must
update the video driver by using the Dell Systems Management Tools and
Documentation DVD.
Why do I get a blank screen on the managed system in the Windows full
screen DOS window?
The managed system does not have the correct ATI video driver. You must
update the video driver by using the Dell Systems Management Tools and
Documentation DVD.
Why can’t I enter BIOS setup by pressing the <F2> key?
This behavior is typical in a Windows environment. Use your mouse to click
on an area of the Console Redirection window to adjust the focus. To move
the focus to the bottom menu bar of Console Redirection window, use the
mouse and click one of the objects on the bottom menu bar.
Why doesn’t the vKVM mouse sync when I use the Dell Systems
Management Tools and Documentation DVD to remotely install the
operating system?
Configure Console Redirection for the operating system that is running on
the target system.
1
In the vKVM toolbar menu, click Tools and select Session Options .
2 In the Session Options window, click the Mouse tab.
3 In the Mouse Acceleration box, select the operating system that is running
on the target system and click
OK .