Users Guide
146 Configuring Smart Card Authentication
3
Enter the PIN and click
OK
.
You are logged into the DRAC 5 with your credentials as set in Active
Directory.
For more information, see "Enabling Kerberos Authentication."
Troubleshooting the Smart Card Logon in DRAC 5
Use the following tips to help you debug an inaccessible Smart Card:
ActiveX plug-in unable to detect the Smart Card reader
Ensure that the Smart Card is supported on the Microsoft Windows
®
operating system. Windows supports a limited number of Smart Card
cryptographic service providers (CSPs).
Tip: As a general check to see if the Smart Card CSPs are present on a
particular client, insert the Smart Card in the reader at the Windows logon
(Ctrl-Alt-Del) screen and check to see if Windows detects the Smart Card
and displays the PIN dialog-box.
Incorrect Smart Card PIN
Check to see if the Smart Card has been locked out due to too many attempts
with an incorrect PIN. In such cases, the issuer of the Smart Card in the
organization will be able to help you get a new Smart Card.
Unable to Log into Local DRAC 5
If a local DRAC 5 user cannot log in, check if the username and the user
certificates uploaded to the DRAC 5 have expired. The DRAC 5 trace logs
may provide important log messages regarding the errors; although the error
messages are sometimes intentionally ambiguous due to security concerns.