Users Guide

Using and Configuring Virtual Media 203
Frequently Asked Questions
Table 8-2 lists frequently asked questions and answers.
Table 8-2. Using Virtual Media: Frequently Asked Questions
Question Answer
Sometimes, I notice my Virtual
Media client connection drop.
Why?
When a network time-out occurs, the DRAC 5
firmware drops the connection,
disconnecting the link between the server and
the Virtual Drive. To reconnect to the Virtual
Drive, use the Virtual Media feature.
Which operating systems support
the DRAC 5?
See the Dell Systems Software Support Matrix
on the Dell Support website at
support.dell.com for a list of supported
operating systems.
Which Web browsers support the
DRAC 5?
See the Dell Systems Software Support Matrix
on the Dell Support website at
support.dell.com for more information for a
list of supported Web browsers.
Why do I sometimes lose my client
connection?
• You can sometimes lose your client
connection if the network is slow or if you
change the CD in the client system CD
drive. For example, if you change the CD in
the client system’s CD drive, the new CD
might have an autostart feature. If this is
the case, the firmware can time out and the
connection can be lost if the client system
takes too long before it is ready to read the
CD. If a connection is lost, reconnect from
the GUI and continue the previous operation.
• When a network time-out occurs, the
DRAC 5 firmware drops the connection,
disconnecting the link between the server
and the Virtual Drive. To reconnect to the
Virtual Drive, use the Virtual Media feature.