Users Guide

184 Using GUI Console Redirection
Why doesn’t the
mouse sync in DOS
when performing
Console Redirection?
The Dell BIOS is emulating the mouse driver as a PS/2
mouse. By design, the PS/2 mouse uses relative position for
the mouse pointer, which causes the lag in syncing. DRAC
5 has a USB mouse driver, which allows absolute position
and closer tracking of the mouse pointer. Even if DRAC 5
passes the USB absolute mouse position to the Dell BIOS,
the BIOS emulation would convert it back to relative
position and the behavior would remain.
Why doesn’t the
mouse sync under the
Linux text console?
Virtual KVM requires the USB mouse driver, but the USB
mouse driver is available only under the X-Window
operating system.
I am still having
issues with mouse
synchronization.
Ensure that the target system’s desktop is centered in the
console redirection window.
1 In the vKVM toolbar, click Too ls and select Manual Video
Adjustment .
2 Adjust the horizontal and vertical controls as needed to
align the desktop in the console redirection window.
3 Click Close .
4 Move the target system’s mouse cursor to the top left
corner of the console redirection window, and then move
the cursor back to the center of the window.
5 Repeat step 2 through step 4 until both cursors are
synchronized.
Why doesn’t the
vKVM mouse and
keyboard work when
changing mouse
acceleration for
different operating
systems?
The USB vKVM keyboard and mouse are inactive from 5 to
10 seconds after changing the mouse acceleration. The
network load can sometimes cause this operation to take
longer than normal (more than 10 seconds).
Why can't I see the
bottom of the server
screen from the
vKVM window?
Ensure that the server screen resolution is 1280 x 1024
pixels at 60 Hz with 128 colors.
Table 7-7. Using Console Redirection: Frequently Asked Questions
(continued)
Question Answer